Intermedia Reviews

Intermedia
16 reviews of Intermedia
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money


In summary, they are terrible for hosted exchange as we've been down for almost 24 hours now. Their support techs are useless. Their main business is stanaphone.com - they should stick to their expertise, which is clearly not Exchange Server.


Services Period: Past customer during June, 2006 - April, 2007

When it works, it's great. But, exchange has been down twice in less than a week. And, during the outages, all of their support options, including telephone support, are unavailable. It's literally impossible to contact anyone when there is a problem.

Services Period: Past customer during August, 2006 - March, 2007

They hosted our company for 3 years. The server went down and the technical support was terrible. We also found that our 'backups' did not exist and they lied about it. They gave us $75 back for the 'month' of back up support.

Services Period: Past customer during January, 2003 - November, 2006

WAAAY overpriced for what you get.

Services Period: Active customer at the time of review. Customer since July, 2006

I love their Hosted Exchange Control Panel and SAN based setup. 1GB business mailboxes and pricing for 10 or 20 users are superb as well as tech support (if you need one ever).

Services Period: Past customer during December, 2000 - June, 2006

N/A

Company Response: N/A

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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