| Reliability/Uptime | 2.00 | | Technical Support | 1.80 | | Customer Service & Billing | 1.80 | | Server & Network Speed | 2.27 | | Price & Value for Money | 2.20 | | Overall Average | 2.01 |
 Reviewed by Thomas IP 212.113.102.104 on August 26, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Intermedia helps me to provide high quality services to my clients and I like that it always include new services and technologies as soon as they are available. I have a larger portfolio to offer to my clients. Intermedia helps me achieve that. |
| Review Period: |
August, 1999 - August, 2009
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Reviewed by Paula IP 212.113.102.104 on April 21, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
To be honest I tried hosting with many providers, but only Intermedia's web hosting fits all the criteria that I was looking for and seems to have everything I need. I've been hosting with them for about 1 year, and have never experienced any downtime. |
| Review Period: |
March, 2008 - April, 2009
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Reviewed by Matthew Bart IP 217.119.23.131 on April 21, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Intermedia is an absolutely brilliant web-hosting provider. 2 years with them and couldn't be happier. We are ready to pay $16 per month for qualified support and guaranteed uptime. Their HostPilot control panel is awesome! |
| Review Period: |
May, 2006 - April, 2009
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 Reviewed by Luke Snyder IP 24.103.186.210 on March 30, 2009
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 1; speed = 2; price = 2) |
| Web Hosting Review: |
After 11 month's we couldn't take it anymore. The tech support is the worst I have encountered anywhere. As for customer service, we were threatened to stop complaining or they would cancel our account - I have it recorded - you wouldn't believe it. |
| Review Period: |
May, 2008 - March, 2009
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Reviewed by mdorman IP 96.238.211.25 on January 13, 2009
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| Rating: |
0.8 (uptime = 0; tech = 2; customer = 0; speed = 0; price = 2) |
| Web Hosting Review: |
STAY AWAY from intermedia. They have the worst customer service I have experienced. Rude and without regard for anything. My sites were down today after only being with them for a few weeks. They could care less. Bad technical infrastructure and horrible |
| Review Period: |
January, 2009 - January, 2009
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Reviewed by François IP 74.58.99.206 on April 5, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Downtime is their trade mark. Support is incompetent and they don't care. I moved form a shared plan to a semi-dedicated only to get more problems. It cost me time and credibility because we are a web based company. |
| Review Period: |
September, 2005 - November, 2007
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Reviewed by Ben Fisher IP 68.2.155.15 on August 10, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
We have been using Intermedia for 6 months now and our whole corporation just love the integration of exchange. We have founs Intermedias support to be excellent as well. |
| Review Period: |
February, 2007 - August, 2007
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Reviewed by David Cloud IP 76.205.24.53 on June 1, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
My whole company in 3 countries is unable to send or receive any email. Intermedia's exchange servers are down, once again, and I'm done using them. When I signed up, I didn't realize that they only offer email support out of another country at night. |
| Review Period: |
September, 2006 - June, 2007
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Reviewed by Charles Rockinger IP 67.188.32.182 on May 3, 2007
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 1) |
| Web Hosting Review: |
One word describes Intermedia.net's service: DOWNTIME. This week, we haven't been able to get email as their servers can't handle the sheer volume of inbound email. What kind of nickel-dime operation is this? And their support people couldn't care less. |
| Review Period: |
December, 2006 - May, 2007
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Reviewed by Jim Stevenson IP 218.25.233.210 on April 20, 2007
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 1) |
| Web Hosting Review: |
In summary, they are terrible for hosted exchange as we've been down for almost 24 hours now. Their support techs are useless. Their main business is stanaphone.com - they should stick to their expertise, which is clearly not Exchange Server. |
| Review Period: |
June, 2006 - April, 2007
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