iPowerWeb Reviews

iPowerWeb
125 reviews of iPowerWeb
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Our site has been down for over a week with no hope in site. Support just passes along the ticket. The site was broken by one the techs while talking with her about email. She did something and it just went down. They do not know their product.


Services Period: Past customer during February, 2007 - March, 2007

THEY'RE OUT AGAIN - AS I WRITE! This time it's just 24 hours short of a full week without any mail or website connection with their pointers. Last email from them admits server problems no 2 tech reps had given me the same story. Run away as fast as you

Services Period: Past customer during July, 2006 - March, 2007

iPower needs some power! After being with them for almost a year now we are leaving. We have NEVER been able to totally upload the pages for our site due to constantly being timed out of the VDeck [control panel] It took less than 20 minutes w/ new host!

Services Period: Past customer during May, 2006 - March, 2007

iPower is a truly awful experience I wouldn't wish on my worst enemy. The problem is customer support, which seems not to exist. Don't waste your time or money.

Services Period: Past customer during August, 2006 - March, 2007

After hosting 600meg for 1.5 years, I suddenly cant upload more that 260meg. After a week of emails, they explain they are now imposing a limit of 50000 files. I'd have to average 4meg per file to use their advertised 200gig disk quota. My website is

Services Period: Past customer during June, 2005 - February, 2007

They used to be great now they ar terrbile. Constant failures of overloaded servers, terrible support (20 to 60 minute wait time on tech support hotline call them yourself to see) FTP is not working
for last 3 months i had more than 2 months downtime


Services Period: Past customer during February, 2002 - February, 2007

I have been with IPower for over one year. I have had very quick response to the few issues that I have had over the year. I have had just about perfect up time of my website. I love IPower and would recommend it.

Services Period: Past customer during January, 2006 - February, 2007

Servers went down all the time, and support couldn't tell me when they'd be up again. (It took hours.) They broke something new every week, and I spent hours on the phone without getting them to resolve issues.

Services Period: Past customer during November, 2004 - November, 2006

Bad service: no less than 20 minutes wait time on phone- usually much longer. Will not support their VPS product, it's a company policy; they tell you that your on your own with a VPS account. Tech support people do not know the products.

Services Period: Past customer during April, 2006 - April, 2007

Simply put... The only way you will like iPowerWeb is if you are a masochist. They WILL lie to you, neglect to provide you with the service you paid for and never get back to you. So, if you like that kind of abuse, well... Seek help. Just don't do it.

Services Period: Past customer during May, 2006 - December, 2006

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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