| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.00 | 1.00 | 1.00 | 1.38 | | Technical Support | 0.25 | 0.20 | 0.44 | 0.44 | | Customer Service & Billing | 0.25 | 0.40 | 0.56 | 0.80 | | Server & Network Speed | 1.50 | 1.20 | 0.89 | 1.62 | | Price & Value for Money | 0.50 | 0.40 | 0.56 | 1.22 | | Overall Average | 0.70 | 0.64 | 0.69 | 1.09 |
 Reviewed by Dong Ngo IP 71.198.77.29 on August 28, 2010
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| Rating: |
0.8 (uptime = 1; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
Terrible service. Keep charging even you have already canceled the service. Seems fraudulent! Be aware, don't give them your credit card #. |
| Review Period: |
September, 2007 - August, 2010
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Reviewed by Julie McNeal IP 76.208.140.249 on August 20, 2010
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| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Terrible service, AND they keep increasing the price of hosting & domains. Issues either take forever to get resolved or simply don't; feel like going aroud in circles. Been with them for 6 years and after having been very patient, I'm DONE. |
| Review Period: |
August, 2010 - August, 2010
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Reviewed by Jackie Lo IP 174.65.121.17 on August 19, 2010
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
Tech support is terrible. They repeat the same script no matter what your issue is. They pretend to help you, then finally respond with, "We're experiencing technical difficulties today, check back tomorrow. It must be why you're having problems." |
| Review Period: |
February, 2008 - February, 2009
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Reviewed by Isa IP 63.209.224.238 on August 7, 2010
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| Rating: |
0.8 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
Horrible! Beyond bad. The administrative system has so many glitches and tech support will always try to say that the customer is at fault. Futhermore, they cheat clients by misleading them to believe a domain has expired so u renew when you don't have to |
| Review Period: |
January, 2005 - January, 2010
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Reviewed by Dave IP 173.49.219.96 on June 13, 2010
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| Rating: |
0.4 (uptime = 1; tech = 0; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
If I said that Ipower is terrible, I'd be lying. They're much worse! The wait time is riduculous, Tech Support is clueless and the "Specialists" are useless. The site is down more than up. They have no idea how to fix issues Two words: Stay away! |
| Review Period: |
February, 2002 - June, 2010
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Reviewed by Allison IP 208.124.220.170 on April 26, 2010
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| Rating: |
0.4 (uptime = 0; tech = 1; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
Have a client with hosting on ipower. The site is down as often or more then it is up. Support is slow to reply and has yet to fix a single issue. Even with low strain the speed is crawling most of the time. Avoid this one for sure. |
| Review Period: |
May, 2007 - April, 2010
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Reviewed by Frank Kerr IP 71.184.217.98 on April 14, 2010
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| Rating: |
1.4 (uptime = 1; tech = 2; customer = 1; speed = 2; price = 1) |
| Web Hosting Review: |
five years with ipower and i'm done. constant technical headaches. site was hacked. email buggy. phillipino support. automatic renewal malfunction cost me my .com business domain name! ipower just bought fatcow so beware! trust me... stay away!!! |
| Review Period: |
February, 2005 - April, 2010
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Reviewed by Oliver IP 169.236.109.180 on April 5, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
WORST WEB HOST EVER. Not reliable at all and they will give you the run around forever. STAY AWAY. |
| Review Period: |
March, 2009 - April, 2010
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Reviewed by Greg IP 98.26.135.172 on April 4, 2010
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| Rating: |
1.2 (uptime = 3; tech = 0; customer = 1; speed = 0; price = 2) |
| Web Hosting Review: |
I been with Ipower for maybe 8 years and now that my site is getting more traffic the databases is always getting database error or it takes forever for my site to load. They offer you unlimited space and data but what good is it if the server is too slow |
| Review Period: |
January, 2002 - April, 2010
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Reviewed by Rich Orde IP 76.238.208.6 on February 28, 2010
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| Rating: |
0.8 (uptime = 0; tech = 0; customer = 1; speed = 2; price = 1) |
| Web Hosting Review: |
I have been online with their live chat 6 times in the last 2 weeks due to server downtime. All their chat staff can do is give canned responses and forward the complaint to a higher department. I will be switching hosts ASAP! |
| Review Period: |
November, 2009 - February, 2010
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