| Reliability/Uptime | 2.00 | 1.67 | 1.36 | | Technical Support | 0.00 | 0.33 | 0.47 | | Customer Service & Billing | 4.00 | 1.00 | 0.86 | | Server & Network Speed | 2.00 | 1.17 | 1.54 | | Price & Value for Money | 1.00 | 0.67 | 1.19 | | Overall Average | 1.80 | 0.97 | 1.09 |
 Reviewed by Leanne Bateman IP 146.243.44.228 on March 8, 2005
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| Rating: |
1.2 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 2) |
| Web Hosting Review: |
Their "customer service" is absolutely horrendous--you eventually get to speak with unknowledgable and rude staff after over 30 minutes on hold! You even have to hold at least 10 minutes for "Live Chat"! They are just horrible--I would not recommend!!! |
| Review Period: |
May, 2000 - March, 2005
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 Reviewed by Esther IP 205.188.117.22 on June 1, 2004
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| Rating: |
3.8 (uptime = 4; tech = 3; customer = 4; speed = 4; price = 4) |
| Pros: |
Great value for $. Superb uptime. Prompt support. Easy to work with. I've used this host for 2 years w/20+ sites, never a major problem. |
| Cons: |
Techincal Support staff went through a server transition where they could've been better trained. That's done now, and staff are up to speed again. |
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Reviewed by Jennifer Black IP 24.1.15.136 on April 16, 2004
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| Rating: |
2.2 (uptime = 2; tech = 0; customer = 3; speed = 3; price = 3) |
| Pros: |
The dedicated hosting package offered seemed like a good deal. 80GB of storage and 500GB of transfer from a seemingly highly ranked hosting provider. |
| Cons: |
None of the support staff knows much about the dedicated servers, and those that do can't be reached by phone. Cancelled w/in one week. |
Review iPowerWeb
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