| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.00 | 0.33 | 0.71 | 1.42 | | Technical Support | 0.00 | 0.00 | 0.43 | 0.44 | | Customer Service & Billing | 0.50 | 0.33 | 0.29 | 0.83 | | Server & Network Speed | 1.00 | 1.00 | 1.29 | 1.70 | | Price & Value for Money | 0.50 | 0.67 | 0.57 | 1.30 | | Overall Average | 0.40 | 0.47 | 0.66 | 1.14 |
 Reviewed by keith Frazier IP 70.127.140.153 on December 7, 2007
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| Rating: |
2 (uptime = 4; tech = 0; customer = 2; speed = 2; price = 2) |
| Web Hosting Review: |
support problems negate the benefits of ipower. wait times are over 2 hours, and support is not helpful. It seems outsourced (india?) and they give you false info all time - they are not properly trained. |
| Review Period: |
March, 2005 - January, 2007
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 Reviewed by Susan (multiple sites), IP 66.240.107.98 on December 6, 2007
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| Rating: |
1.4 (uptime = 0; tech = 0; customer = 1; speed = 2; price = 4) |
| Web Hosting Review: |
Their migration to new v-deck has been an utter disaster. Lost emails, our domain got blacklisted, spam out the wazoo (about 5,000 today) connection problems, and 1 hour wait for useless tech support. I am pulling all domains hosted there. |
| Review Period: |
February, 2001 - January, 2007
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Reviewed by Elena IP 83.35.11.241 on December 5, 2007
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| Rating: |
1.6 (uptime = 2; tech = 0; customer = 1; speed = 2; price = 3) |
| Web Hosting Review: |
We had dedicated server... run well for a while. But it looks like they are getting worse and worse. Tech support is terrible. To simply restart the server takes days. Now all our sites are down, mail don't work, iPowerweb keeps us waiting. Bye iPower |
| Review Period: |
April, 2003 - January, 2007
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Reviewed by Bob IP 72.205.34.80 on November 30, 2007
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| Rating: |
0.8 (uptime = 2; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
(1) They deleted all my webmail.
(2) It always takes 1 hour minimum to reach their support on the phone.
(3) When you reach it, the support can do nothing to help.
Adios, Ipower...
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| Review Period: |
August, 2003 - November, 2007
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Reviewed by Susan McCarver IP 207.200.116.134 on November 29, 2007
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| Rating: |
2.8 (uptime = 4; tech = 0; customer = 2; speed = 4; price = 4) |
| Web Hosting Review: |
I have several websites on Ipowerweb, but am going to move them to a new server. Their support is the not what it used to be in my opinion. I used to love Ipowerweb--not anymore. |
| Review Period: |
January, 2002 - January, 2007
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Reviewed by Justin IP 75.72.31.63 on November 21, 2007
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| Rating: |
1 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
I have been a reseller with IPowerWeb for over 5 yrs, bu they have turned into a joke the last 2 yrs. 1-2 hrs on hold, emails support takes 10 days to respond. Avoid them at all costs. I am moving all my domains from them. |
| Review Period: |
February, 2003 - January, 2007
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Reviewed by Jason Brockert (www.jasonbrockert.com), IP 64.223.61.213 on October 30, 2007
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| Rating: |
0.8 (uptime = 0; tech = 0; customer = 0; speed = 2; price = 2) |
| Web Hosting Review: |
They are decent in cost and hosting until you have a problem, and you will, and then you will tear your hair out in frustrating call after call to unreliable tech support. I am switching companies after 4 years. |
| Review Period: |
January, 2003 - January, 2007
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Reviewed by Robin IP 24.178.34.42 on September 20, 2007
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Tese folks are having significant growing pains. No email for 3 weeks. Stayed on hold 4 or 5 times in excess of an hour. Techs pass the buck- blaming the problem on others. If you need help from them, forget it!!! |
| Review Period: |
March, 2001 - September, 2007
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Reviewed by Andrew Jensen IP 72.95.47.174 on August 28, 2007
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 0; speed = 4; price = 1) |
| Web Hosting Review: |
Just trying to renew a domain name right now ... been on hold for 2 hours and 3 minutes ... thought maybe I'd leave a review on them for the wait! As the company grows, their customer service just can't handle the influx. Things are breaking down. |
| Review Period: |
February, 2005 - August, 2007
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Reviewed by Mark (seotoolland.com), IP 75.81.191.223 on August 12, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I have had the WORST experience with this hosting and may sue them as a result. they screwed up my DNS, it has been a full week and they still have not fixed it. I have lost over $2K in revenue as a result and they continue to say.... please allow 12 ho |
| Review Period: |
June, 2007 - August, 2007
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