| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 3.00 | 1.33 | 1.33 | 1.35 | | Technical Support | 1.00 | 0.33 | 0.33 | 0.47 | | Customer Service & Billing | 0.50 | 0.33 | 0.33 | 0.83 | | Server & Network Speed | 1.00 | 0.83 | 0.83 | 1.54 | | Price & Value for Money | 0.00 | 0.50 | 0.50 | 1.20 | | Overall Average | 1.10 | 0.67 | 0.67 | 1.08 |
Reviewed by Jeremy IP 24.126.136.96 on March 10, 2008
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| Rating: |
1.2 (uptime = 2; tech = 0; customer = 0; speed = 1; price = 3) |
| Web Hosting Review: |
Customer service is absolutely ABYSSMAL! Live Chat is even terrible. You commonly login and see "you are number 53 in the queue". Calling on the phone will take your ENTIRE evening. COMPLETELY useless. Stay away. Stay FAR away. |
| Review Period: |
February, 2004 - February, 2008
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Reviewed by Gwen Jones IP 71.236.151.248 on February 20, 2008
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| Rating: |
1 (uptime = 2; tech = 0; customer = 1; speed = 0; price = 2) |
| Web Hosting Review: |
I have been a customer since 2005. They have been OK until the recent transition to their new platform. My website now operates at 72rpm. Emails bounce. Their tech support is useless. I need a new host. |
| Review Period: |
February, 2005 - February, 2008
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Reviewed by Charles IP 74.166.221.70 on February 2, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
This is one of the worst email/web hostuing comapnies in the world. You don't believe me. Beofre giving them your hard earned money, call their tech support number and see what it feels like to be on hold for 45 minutes. ABSOLUTE GARBAGE. They suck! |
| Review Period: |
January, 2006 - February, 2008
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Reviewed by David IP 71.234.143.189 on January 24, 2008
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| Rating: |
1.4 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 1) |
| Web Hosting Review: |
I've had ipower for over 2 years and they've consistently been awful. Only laziness explains why I am still with them. They constantly screw up my email and their customer service is the absolute worst. |
| Review Period: |
September, 2005 - January, 2008
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Reviewed by Alex (http://www.oscaraddict.com), IP 69.42.254.121 on January 21, 2008
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
I hadn't had too much trouble with iPower until recently. They were transferring my sites to their new server and "lost" half of my pages. I was on the phone with tech support for over 3 hours and nobody knew what they were doing. I eventually had to give |
| Review Period: |
January, 2006 - January, 2008
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Reviewed by Scott IP 199.46.198.237 on January 9, 2008
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| Rating: |
2.6 (uptime = 2; tech = 2; customer = 3; speed = 4; price = 2) |
| Web Hosting Review: |
I moved my servers to a smaller dedicated server company, Hosted DB (www.hosteddb.com) , the support is top notch and the security is the best out there. Never looking back. |
| Review Period: |
August, 2003 - June, 2004
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Reviewed by nikko IP 70.187.156.152 on January 8, 2008
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| Rating: |
0.8 (uptime = 1; tech = 0; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
I have experienced hell before i die! after 4 yrs of being with these guys.... I was waiting for tech support to pick up the phone for 4.5 hours on sunday...i'm still waiting. Supervisors are rude and worthless. |
| Review Period: |
February, 2002 - January, 2008
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Reviewed by Dan Simons IP 69.47.39.58 on January 7, 2008
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| Rating: |
1.8 (uptime = 3; tech = 1; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
The database for my one forum was trashed by them, they told me tough luck. My other site on the new vdeck can't even run php forums. Stay away from ipower. |
| Review Period: |
December, 2006 - January, 2008
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Reviewed by Dan (lakeshoreclick.com), IP 24.247.243.153 on January 6, 2008
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Was great until a few months ago... trashed and then crashed my site. average wait time for support, 1 hour on phone, 24 hours via email. They don't care about you. Never returned calls. Run as fast as you can from this company. |
| Review Period: |
July, 2006 - December, 2008
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Reviewed by Andrea Michael IP 76.230.43.174 on January 3, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
It takes over 60 minutes to speak with ANYONE IPower has sent confidential information outside the company my email goes down every other week |
| Review Period: |
January, 2004 - January, 2008
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Review iPowerWeb
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