iWeb Reviews

iWeb
7 reviews of iWeb
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Horrible customer service. They expect me to pay for mistakes in domain registration that they made. They engage in bait and switch techniques with their domain name renewals (advertise $9.99, then charge $18 on checkout).

Services Period: Past customer during December, 2007 - December, 2009

Absolutely horrible customer service. Tickets take days for a response, or go completely ignored.

Technicians barely speak English (Montreal based), and often abandon live chat conversations.

They have a very "just do it yourself" attitude.

Anoth


Services Period: Past customer during March, 2006 - January, 2009

Horrible customer service filled with misrepresentations. They are a lawsuit waiting to happen.

Be very careful with these guys and don't get intrapped into a 12 month contract.


Services Period: Past customer during September, 2008 - January, 2009

I had a real bad business experience with them. The way they handle customer support is very unprofessional. At the end, I had to cancel my account. Just be careful!

Services Period: Past customer during December, 2008 - January, 2009

We have been using them for a year, and their service has been excellent. Their network is fast and reliable, their support is fast, and their prices are very competitive. We wouldn't use anyone else.

Services Period: Past customer during April, 2007 - March, 2008

Great service, superb response, and very worth money. What more I can. I am with iWeb for 2 years, and they take good care of me. There were some problem, but they covered with super fast response with very kind support.

Services Period: Past customer during January, 2005 - August, 2007

I had changed several web host, and I think iWeb is very good their customer service is great. I think it is very hard to find one that has good customer service. I feel that I can rely on iWeb. Great Host

Services Period: Past customer during January, 2007 - August, 2007

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