| Reliability/Uptime | 3.29 | | Technical Support | 2.14 | | Customer Service & Billing | 1.71 | | Server & Network Speed | 3.00 | | Price & Value for Money | 2.43 | | Overall Average | 2.51 |
 Reviewed by Glenn Henshaw IP 24.139.16.154 on December 2, 2009
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| Rating: |
1.6 (uptime = 3; tech = 1; customer = 0; speed = 2; price = 2) |
| Web Hosting Review: |
Horrible customer service. They expect me to pay for mistakes in domain registration that they made. They engage in bait and switch techniques with their domain name renewals (advertise $9.99, then charge $18 on checkout). |
| Review Period: |
December, 2007 - January, 2009
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Reviewed by doug IP 69.156.110.122 on January 13, 2009
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 0; speed = 4; price = 1) |
| Web Hosting Review: |
Absolutely horrible customer service. Tickets take days for a response, or go completely ignored.
Technicians barely speak English (Montreal based), and often abandon live chat conversations.
They have a very "just do it yourself" attitude.
Anoth |
| Review Period: |
March, 2006 - January, 2009
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Reviewed by Rob IP 70.65.3.97 on January 12, 2009
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| Rating: |
1 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
Horrible customer service filled with misrepresentations. They are a lawsuit waiting to happen.
Be very careful with these guys and don't get intrapped into a 12 month contract. |
| Review Period: |
September, 2008 - January, 2009
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 Reviewed by Murat IP 149.169.84.83 on January 6, 2009
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| Rating: |
2 (uptime = 3; tech = 2; customer = 0; speed = 3; price = 2) |
| Web Hosting Review: |
I had a real bad business experience with them. The way they handle customer support is very unprofessional. At the end, I had to cancel my account. Just be careful! |
| Review Period: |
December, 2008 - January, 2009
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Reviewed by David Jameson (groupboard.com), IP 24.64.32.57 on March 15, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
We have been using them for a year, and their service has been excellent. Their network is fast and reliable, their support is fast, and their prices are very competitive. We wouldn't use anyone else. |
| Review Period: |
April, 2007 - March, 2008
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Reviewed by Scott Carson IP 125.24.2.40 on August 27, 2007
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Web Hosting Review: |
Great service, superb response, and very worth money. What more I can. I am with iWeb for 2 years, and they take good care of me. There were some problem, but they covered with super fast response with very kind support. |
| Review Period: |
January, 2005 - August, 2007
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Reviewed by Kevin Lead IP 58.64.20.2 on August 27, 2007
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
I had changed several web host, and I think iWeb is very good their customer service is great. I think it is very hard to find one that has good customer service. I feel that I can rely on iWeb. Great Host |
| Review Period: |
January, 2007 - August, 2007
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Review iWeb Technologies Inc.
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