| Reliability/Uptime | 4.00 | 2.00 | | Technical Support | 4.00 | 1.43 | | Customer Service & Billing | 4.00 | 2.29 | | Server & Network Speed | 4.00 | 2.21 | | Price & Value for Money | 4.00 | 2.07 | | Overall Average | 4.00 | 2.00 |
 Reviewed by Jack Ware IP 108.79.32.46 on September 28, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been nothing but satisfied. They have been knowegable throughout my web experience. Cost are nominal and my site always looks good. I am adding a second site currently (my first e-commere site) and they are hekping me through this process. |
| Review Period: |
October, 2006 - September, 2011
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Reviewed by Jerry Gowins IP 71.74.91.206 on July 31, 2008
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| Rating: |
2.4 (uptime = 3; tech = 0; customer = 4; speed = 3; price = 2) |
| Web Hosting Review: |
Their service isn't all bad, as long as you don't need their tech support. I've been waiting a week for a publishing problem to be resolved. I'm no closer to an answer today than I was a week ago. Very Very frustrating. |
| Review Period: |
February, 2006 - July, 2008
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 Reviewed by Dave IP 99.151.187.149 on May 18, 2008
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
Been with them since January 08 and regretted it since the day I signed up. Overloaded servers made my website die regularly, impossible to send email due to the number of spammers using their systems, tech support totally messed up a database move on my |
| Review Period: |
January, 2008 - May, 2008
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Reviewed by Mick IP 24.255.233.36 on February 26, 2008
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| Rating: |
1 (uptime = 1; tech = 0; customer = 3; speed = 1; price = 0) |
| Web Hosting Review: |
Crappy servers. Slow technical response time. Web servers down. Email servers have issues. 14-months w/ them and I'm ready to move on.
I would NOT recommend this host to anyone!
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| Review Period: |
January, 2007 - February, 2008
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Reviewed by Aaron IP 99.234.138.117 on February 13, 2008
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| Rating: |
1.4 (uptime = 0; tech = 1; customer = 3; speed = 2; price = 1) |
| Web Hosting Review: |
Service has completely crapped out this year. Have had multiple downtimes per week, each lasting a minimum of 3 hours. Currently down 6+ hours with no end in sight, told it will be up 'as soon as humanly possible'. |
| Review Period: |
September, 2006 - February, 2008
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Reviewed by robert IP 213.78.102.244 on October 20, 2007
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 1) |
| Web Hosting Review: |
Simply put .... VERY, VERY BAD |
| Review Period: |
April, 2006 - August, 2006
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Reviewed by Amy IP 68.41.232.189 on October 1, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
IX is my 3rd webhost as a designer in 9 years. Uptime and speed have been great. I've had little trouble, they have always been helpful. There are 3 different ways of contacting them with differing response times. Previous host - miserable, IX - good |
| Review Period: |
February, 2006 - January, 2007
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Reviewed by Alan IP 76.168.196.72 on July 8, 2007
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
One problem after another... they lost my SiteBuilder settings, removed the template, but the final straw was that the osCommerce SQL server crashed, AND THEY HAD NO BACKUP. NONE. All work lost. They're totally incompetent. |
| Review Period: |
June, 2006 - July, 2007
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Reviewed by Andrew IP 68.160.154.175 on May 25, 2007
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| Rating: |
1.2 (uptime = 2; tech = 0; customer = 0; speed = 3; price = 1) |
| Web Hosting Review: |
Good features, very poor customer service. Technical support could not figure out how to install a Comodo SSL certificate. Response times on general inquiries range from 24-48 hours! |
| Review Period: |
June, 2006 - May, 2007
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Reviewed by Billy W IP 82.41.237.100 on March 4, 2007
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| Rating: |
1.8 (uptime = 3; tech = 0; customer = 1; speed = 3; price = 2) |
| Web Hosting Review: |
Service is terrible, i was going to move from LFC hosting who have been great, but a bit costly. Not any more.. IX just dont care, their web chat is pretty bad, in phone queue for ages..
couldn't add a domain to my account and took a week to respond |
| Review Period: |
December, 2006 - March, 2007
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Review IX Web Hosting
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