Lunarpages Reviews

Lunarpages
15 reviews of Lunarpages
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

My wife and I have a Dedicated "Managed" Server plan, which is pricey, but has been well worth it for us personally. Tech support has been very good and respond in adequate time.

Services Period: Past customer during February, 2008 - December, 2009

We switched on a Monday and setup went smoothly. After that is was all downhill fast. Within 2 weeks I had to move to another host because we could not get spam controlled. Had multiple calls/tickets but my last ticket sat for 17+ hours without a response

Services Period: Active customer at the time of review. Customer since May, 2008

They have a 1% CPU limit on shared accounts - doesn't take much to exceed that if you run any sort of perl, php, anything. And they won't tell you about it upfront - they'll wait until just a few days after you go live and cut you off!

Services Period: Past customer during December, 2006 - December, 2007

hani server crashed Oct 2007, wiped my site clean restore back ups were corrupted. I had to reload everything. offer was a USD16 voucher redeemable in Oct 2008!!. Truly Pathetic Pity coz I hosted 5 sites with Now I know better. Charles



Services Period: Past customer during September, 2004 - October, 2007

Rebilled monthly for annual service, took weeks to correct, issues activating domains-took 5 days to do something was told took 2 hours, and finally, they deactivated site THE DAY IT WENT LIVE. It uses DNN-they offer it. Apparently DB usage high. I'm gone

Services Period: Past customer during March, 2006 - September, 2007

I've been an LP customer for over a year. I have two websites and a client's website hosted with LP and am considering moving another client. I have experience no downtime (what up with these other folks??) and good customer service.

Services Period: Past customer during May, 2006 - June, 2007

We decided to cancel our account, because MySQL database and our hosting were down a lot of times. This is a worst hosting ever. They want you to pay for one year, because they know you will cancel their hosting (it is down most of the time), but they ca

Services Period: Past customer during November, 2006 - May, 2007

Lunarpages was down for hours. Their 1-800 status line has old info. Their customer suppport response time is not as advertised (It's long). Telephone hold time is easily 1/2 an hour, reps aren't helpful. My first server (12 years ago) was more functiona

Services Period: Active customer at the time of review. Customer since April, 2007

Incredible but truth. They give you what they promised. I doubt it at first glance.

I just don't understand how they give that much for a little price. Sometimes I think they do not gibe that 3GB monthly trabsfeer but there no way to find out.


Services Period: Active customer at the time of review. Customer since February, 2007

Pricey for what you get. Service is awesome though. Initially some downtime, but I've not had a problem in a over a year.

Services Period: Past customer during September, 2005 - January, 2007

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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