| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 3.08 | 3.29 | 3.24 | 2.75 | | Technical Support | 3.33 | 3.48 | 3.47 | 2.62 | | Customer Service & Billing | 3.58 | 3.50 | 3.49 | 2.64 | | Server & Network Speed | 3.42 | 3.27 | 3.23 | 2.72 | | Price & Value for Money | 3.33 | 3.45 | 3.51 | 2.86 | | Overall Average | 3.35 | 3.40 | 3.39 | 2.72 |
 Reviewed by Drew IP 168.144.197.161 on June 4, 2010
|
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I signed up for MochaHost because the price seemed right. Boy was I wrong. Sometimes you get what you pay for, but in this case even though it was super cheap, I didn't even get what I paid for. I will NEVER use MochaHost for any purpose EVER. |
| Review Period: |
June, 2010 - June, 2010
|
| Company Response: | Dear Drew,
I believe that it is not possible to judge a provided service, which was not even used. Your account was cancelled upon your request. |
 Reviewed by Goncalves (k4e.eu), IP 77.54.230.120 on May 24, 2010
|
| Rating: |
2.6 (uptime = 3; tech = 2; customer = 1; speed = 3; price = 4) |
| Web Hosting Review: |
Try to help. Where very helpful. But i had to solve my problem. Give them other chace. hope i don't need. |
| Review Period: |
May, 2010 - May, 2010
|
|
Reviewed by joe schmo IP 71.127.124.28 on May 23, 2010
|
| Rating: |
0.8 (uptime = 2; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
My account was suspended due to overactivity... I have three domains all for small organizations that don't get a lot of activity. One of which is actually hosted elsewhere. Tech support continually gave me a general response to why they suspended me. |
| Review Period: |
March, 2010 - May, 2010
|
| Company Response: | Dear Jonathan,
As per the ticket history, your account was suspended for excessive server overload caused by a cron job. After the cron job was removed, your account was unsuspended. |
|
Reviewed by Tony IP 115.170.174.55 on May 21, 2010
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Can't find 5 to choose. Otherwise I will give them 5 without any doubts. Because Mochahost is trying to provide best hosting service and tech supports to me and other clients. Fastest responding and strongest troubleshooting make it No.1 in this industry. |
| Review Period: |
June, 2009 - May, 2010
|
|
Reviewed by van damme IP 86.193.93.195 on May 21, 2010
|
| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
I migrate some websites from France, Belgium and Germany to Mochahost in the USA.
I use some Windows hosting, basic and virtual servers.
Since the begin, 20 months ago, the technical support has allways been perfect !
Regards to everybody |
| Review Period: |
April, 2008 - May, 2010
|
|
Reviewed by Bruce Norgan IP 207.109.179.46 on May 20, 2010
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
This problem was on the host's end and it was diagnosed in a day and corrected immediately. The rep apologized twice which is refreshing because many businesses don't like to admit mistakes. Difficulties in the past have always been eventually resolved. |
| Review Period: |
May, 2009 - May, 2010
|
|
Reviewed by Michael Aumock IP 165.127.154.141 on May 20, 2010
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Great services for the price. |
| Review Period: |
January, 2010 - May, 2010
|
|
Reviewed by Carlos Lanzo IP 186.136.176.223 on May 17, 2010
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
ALL OK. |
| Review Period: |
April, 2010 - May, 2010
|
|
Reviewed by Prohias IP 76.241.159.5 on May 15, 2010
|
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Worst hosting company I have ever done business with. Period. |
| Review Period: |
January, 2010 - May, 2010
|
| Company Response: | Dear Jeff,
It would have been helpful to provide the reasons for not being happy with our service. I can see that our technical team had responded and resolved each ticket. |
|
Reviewed by kongyeah (http://www.sabahbooking.com), IP 124.13.32.126 on May 6, 2010
|
| Rating: |
2.4 (uptime = 3; tech = 3; customer = 1; speed = 2; price = 3) |
| Web Hosting Review: |
They've several stages of technical support. I'm a website developer and every time I face on problems I open the tickets, but such problem only can be solved by senior supporter, normally is a few days later. But that's ok, unless it can be solve. =D |
| Review Period: |
February, 2010 - May, 2010
|
Review MochaHost
|
Partners
