| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 2.33 | 2.00 | 2.00 | 1.33 | | Technical Support | 1.00 | 0.80 | 0.80 | 0.67 | | Customer Service & Billing | 0.67 | 0.60 | 0.60 | 1.12 | | Server & Network Speed | 1.00 | 1.20 | 1.20 | 1.03 | | Price & Value for Money | 2.00 | 1.80 | 1.80 | 1.09 | | Overall Average | 1.40 | 1.28 | 1.28 | 1.05 |
 Reviewed by Catherine FitzMaurice IP 86.45.164.7 on March 9, 2010
|
| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
I have been with netfirms for years. Customer support is now absolutely lousy. They never reply to support emails and will leave you on hold for hours . I have been unable to publish my site for days. Nobody cares. They don't deserve customers |
| Review Period: |
March, 2003 - March, 2010
|
|
Reviewed by Bruce IP 70.25.44.26 on March 4, 2010
|
| Rating: |
0.6 (uptime = 1; tech = 0; customer = 1; speed = 0; price = 1) |
| Web Hosting Review: |
Terrible speed with joomla and wordpress. Costumer support is very bad. I called them to complain about the speed of my website, they told me to change my DNS server, i didn't work, speed is still very slow. Anyway, I will not renew my annual plan. |
| Review Period: |
September, 2009 - March, 2010
|
 Reviewed by Daniel IP 116.49.38.244 on March 1, 2010
|
| Rating: |
2.8 (uptime = 4; tech = 3; customer = 1; speed = 2; price = 4) |
| Web Hosting Review: |
Re. Advantage plan, great cPanel, superb online manual (answer you everything!) better than their CS, always uptimes!
Grid hosting has less TOS's restriction than those shared host companies. (e.g. file sharing OK).
Loading speed is fair only!! |
| Review Period: |
July, 2003 - March, 2010
|
|
Reviewed by George Taylor IP 207.161.209.196 on January 30, 2010
|
| Rating: |
1.6 (uptime = 2; tech = 1; customer = 1; speed = 2; price = 2) |
| Web Hosting Review: |
I'm dumping them. After recently confirming for myself that upwards of 30% of downloads of my software product were incomplete, I came to the conclusion that this is unacceptable from a business standpoint. |
| Review Period: |
January, 2008 - January, 2010
|
|
Reviewed by Ted IP 75.38.6.58 on January 27, 2010
|
| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
I am a professional website designer and recommend all of my new clients that use Netfirms to transfer to another host - GoDaddy. Netfirms has had email problems for at least 2 years and SQL problems for at least 2 years - intermittent 500 errors. |
| Review Period: |
August, 2008 - January, 2010
|
|
Reviewed by Richard Emerald IP 189.149.96.3 on June 17, 2009
|
| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
Wishing I hadn't! I considered dreamhost, but Netfirms had a "promo" that gave me their "advantage hosting" for a good price. Since then I've missed countless emails with their unreliable email forwarding. Cant get the MX records to change either!!! BAD! |
| Review Period: |
December, 2008 - June, 2009
|
|
Reviewed by mark IP 129.110.242.7 on November 20, 2008
|
| Rating: |
1.2 (uptime = 3; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
their uptime is good .. they have no idea what tech support is .. customer service ?? lol netwrok speed is decent and no value for money ... |
| Review Period: |
September, 2008 - January, 2008
|
|
Reviewed by Kien Hua IP 99.232.195.214 on July 3, 2008
|
| Rating: |
3.2 (uptime = 3; tech = 3; customer = 3; speed = 3; price = 4) |
| Web Hosting Review: |
So far so good |
| Review Period: |
May, 2008 - July, 2008
|
|
Reviewed by Darren IP 74.12.12.16 on March 29, 2008
|
| Rating: |
1.4 (uptime = 2; tech = 0; customer = 3; speed = 1; price = 1) |
| Web Hosting Review: |
I have been a customer of Netfirms for about a year. Lousy support. "Your call is extremely important to us" for hours. Incoming email gets bounced, outgoing rejected (blacklisted as spam server), MySql times out constantly, 404, 500 errors all the time. |
| Review Period: |
February, 2007 - March, 2008
|
|
Reviewed by David IP 68.49.90.214 on December 19, 2007
|
| Rating: |
1 (uptime = 1; tech = 1; customer = 2; speed = 1; price = 0) |
| Web Hosting Review: |
Netfirms is historically a terrible hosting company. Thier web and mail servers are highly unreliable. Technical support is extremely unknowledgable and unhelpful.
I was a customer for 3 years and every day I was biting my teeth and worrying. |
| Review Period: |
August, 2003 - January, 2007
|
Review Netfirms, Inc.
|
HOT
Partners
