| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 2.33 | 2.00 | 2.00 | 1.33 | | Technical Support | 1.00 | 0.80 | 0.80 | 0.67 | | Customer Service & Billing | 0.67 | 0.60 | 0.60 | 1.12 | | Server & Network Speed | 1.00 | 1.20 | 1.20 | 1.03 | | Price & Value for Money | 2.00 | 1.80 | 1.80 | 1.09 | | Overall Average | 1.40 | 1.28 | 1.28 | 1.05 |
 Reviewed by Erin IP 142.56.5.35 on March 7, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
BRUTAL. Their customer service is terrible, they never returned any of my emails or calls, I had to call a long distance number to get a hold of them and then waited for hours on the line.. and the SQL errors made me cry myself to sleep every night. |
| Review Period: |
May, 2005 - March, 2007
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 Reviewed by Northwest Digital Design IP 63.24.122.137 on February 23, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Outstanding service and support. I have used Netfirms for several clients now. Lots of excellent features incl. for the money. Excellent customer service - a HUMAN speaks to you in plain English, right away. Very user friendly admin panel. |
| Review Period: |
March, 2007 - February, 2007
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Reviewed by Kevin Meza IP 209.124.116.71 on February 5, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
My site was down for a while and they apparently tried to fix it but they never did. Their MySQL server sucks hard as it says in this tread title. In overall will not use neither recommend their service ever.
Regards,
Kevin
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| Review Period: |
August, 2001 - February, 2007
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Reviewed by sorin IP 85.186.35.76 on December 7, 2006
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I have buyed a domain name from netfirm and they dont recognize!!!! |
| Review Period: |
January, 2005 - January, 2006
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Reviewed by jean k IP 199.126.254.120 on November 9, 2006
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| Rating: |
2.8 (uptime = 1; tech = 3; customer = 4; speed = 2; price = 4) |
| Web Hosting Review: |
The domain name registration and management services are working very well for me. My website requirements are very basic so the service is fine. The servers are quite a bit slower than at the host I use for my clients, though. |
| Review Period: |
September, 2006 - November, 2006
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Reviewed by Mark (http://www.oshawapilot.ca), IP 216.220.208.124 on November 1, 2006
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 1; speed = 0; price = 1) |
| Web Hosting Review: |
A complete nightmare start to finish. SQL servers are flaky at best, I experienced proxy errors they were unwilling to even look into, and tech support is little more then a few guys. Stay away...far, far away. |
| Review Period: |
March, 2006 - April, 2006
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Reviewed by Sandy Kemsley IP 70.49.116.34 on November 1, 2006
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
Their MySQL is always slow and often unavailable, making WordPress fail with database connection errors often. My entire site (not just the WordPress portion) has been completely down on several occasions over the past six weeks. |
| Review Period: |
September, 2006 - November, 2006
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Reviewed by Gary Grewal IP 70.27.84.187 on August 20, 2006
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Netfirms is a SCAM. They offer you a lot of disk space and bandwidth but you will never be able to use them. Their MySQL server sucks. Every time you get few visitors on your site. You’ll keep get MySQL connection errors. |
| Review Period: |
May, 2006 - August, 2006
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Reviewed by Johnson IP 65.189.210.150 on August 12, 2006
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| Rating: |
0.4 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
DO NOT USE if you want MYSQL reliability. Your MYSQL server just shuts down after any nominal load. 3 days to respond on any support issue. AVOID like the plague. |
| Review Period: |
July, 2006 - July, 2006
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Reviewed by Erika Noll Webb IP 67.174.182.135 on May 30, 2006
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| Rating: |
1.2 (uptime = 1; tech = 1; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
We've been looking to switch off of netfirms now for a variety of reasons. They claim they have PHP 5.0, for example, but in fact, do not have it linked on their servers--it's there, it just isn't what will be used. You'll get 4.0. But they'll tell you |
| Review Period: |
February, 2005 - June, 2006
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Review Netfirms, Inc.
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