Nethosters Reviews

Nethosters
3 reviews of Nethosters
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

i'm a business owner that does a large share of revs via email. my email/website often down. at least once every 10 days. The explanation that was given to me "resetting servers/system." totally unexceptable. i'll be moving to another hosting service.

Services Period: Past customer during June, 2007 - July, 2011

Moved server without notification, changed administrative URL's for email and Frontpage access - no notification. No 24 hour help desk. Sub webs messed up. Leave a message at 7:30 pm on Friday evening. Not the first time this has happened.

Company Response: NetHosters account owners are ALWAYS notified prior to any account changes. This particular gentleman was not an authorized contact for the jb-3.com account. He was sub-leasing space on the server from our client, who was definitely informed.

Services Period: Past customer during January, 2004 - October, 2006

GOOD:
-tech support good
-personnal attention
-shell access, many features
BAD:
-uptime 11/2004 to 07/2006=99.65%
-moved server without notifying me
-transferred domain registrar without asking
-only 100MB space - email db - software - logs = very


Company Response: While it's true that we migrated to a new registrar, client always had ability to manage his domain. Client had 100GB, not 100MB. Lastly, our uptime is reported as 99.99% by http://uptime.netcraft.com

Services Period: Past customer during September, 2001 - July, 2006

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    • Server & Network Speed
    • Price & Value for Money

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