| Reliability/Uptime | 2.50 | | Technical Support | 2.58 | | Customer Service & Billing | 2.08 | | Server & Network Speed | 2.50 | | Price & Value for Money | 2.33 | | Overall Average | 2.40 |
 Reviewed by Dave N IP 69.126.223.203 on December 23, 2010
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| Rating: |
2 (uptime = 3; tech = 3; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
I've had one of OLM's "legacy" shared web hosting plans since 1996 and it's great. Unfortunately over the past 2 yrs, OLM has changed staff and service model that restricts MySQL access and only offers paid support. New OLM (horrible). Old OLM (great) |
| Review Period: |
January, 1996 - January, 2010
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Reviewed by Ian IP 216.30.180.24 on November 19, 2010
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| Rating: |
2 (uptime = 3; tech = 2; customer = 0; speed = 3; price = 2) |
| Web Hosting Review: |
They're "fine" unless you CANCEL your account. "Old school excellence in a 2.0 world" - yea right! Couldn't call and cancel... anything but a simple control panel option to cancel. Not great if you like straightforward svc. Still use FAX for cc auth! ha! |
| Review Period: |
January, 2005 - November, 2010
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 Reviewed by Jim Walker IP 75.68.218.232 on December 16, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
As a web site developer I acquired an account that was hosted at OLM.net and they never canceled the account. My client (Corporate) unknowingly has been paying hosting at OLM for over 2 YEARS! I have repeatedly tried to cancel the account and they refused |
| Review Period: |
January, 1994 - January, 1995
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Reviewed by A IP 75.83.247.122 on September 30, 2009
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| Rating: |
1.2 (uptime = 1; tech = 2; customer = 0; speed = 1; price = 2) |
| Web Hosting Review: |
I've been a customer for over 7 years. Since that time they've lowered their rate, offerring more for less money. Quality has gotten worse.
I am paying 3 times higher and they won't change the rate for me. What a way to treat loyal customer. |
| Review Period: |
July, 2002 - September, 2009
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Reviewed by Phil IP 67.86.231.184 on January 9, 2008
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| Rating: |
1 (uptime = 2; tech = 1; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
Whats good is the price. Whats not so good is the following: 1. site goes down often and you have no clue why. 2. tech support is atleast 35 minute wait before you get someone 3. you will get a vague explanation why. Overall UNRELIABLE. |
| Review Period: |
January, 2005 - January, 2008
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Reviewed by Karen Thumm IP 66.227.178.46 on October 14, 2007
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| Rating: |
2.8 (uptime = 2; tech = 3; customer = 2; speed = 4; price = 3) |
| Web Hosting Review: |
For the past year I've had repeated problems with my website going down and I cannot get a satisfactory explanation for this; just form letter type responses. I've lost unknown numbers of emails, and for an online business that's just not acceptable. I'm |
| Review Period: |
June, 2001 - January, 2007
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Reviewed by Annie IP 203.144.143.8 on September 3, 2007
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
Taking Care of customers. They always quickly response no matter what the problem is. This is why I am still using it!!!! |
| Review Period: |
August, 2000 - September, 2007
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Reviewed by dave haberle IP 24.118.160.184 on November 4, 2006
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| Rating: |
1.4 (uptime = 1; tech = 1; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
OLM's service has steadily degraded over the past 6 years. Our web site has some sort of problems almost all the time. I'm changing to a new host as I write this. |
| Review Period: |
January, 1998 - November, 2006
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Reviewed by Tsewang IP 207.38.204.59 on June 3, 2006
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| Rating: |
2.6 (uptime = 2; tech = 3; customer = 3; speed = 2; price = 3) |
| Web Hosting Review: |
Great you can get tech support by phone 24/7. Downside is your site can go down w/no explanation. Upside is easy to install apps. Spam is an issue tho. Wish they had sendmail. |
| Review Period: |
January, 2003 - May, 2006
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Reviewed by Dave Anderson IP 63.92.154.94 on March 13, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Only problem I had was running Miva Merchant on a virtual server. Don't do it. Miva needs more resources. I knew better. So I upgraded to a dedicated server and haven't had a problem since. Great customer service. Quick to reply. Sales was very helpful. |
| Review Period: |
September, 2005 - March, 2006
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Review OLM.net
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