OzHosting.com Reviews

OzHosting.com
5 reviews of OzHosting.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Overseas tech support, rude customer service
Overseas based tech support (despite the name). Signed me up for 6 Microsoft licenses without explaining what they were doing. Decided not to go ahead, now we are unable to use that domain with Microsoft for 12 months. Rude customer service. Avoid.

Services Period: Active customer at the time of review. Customer since January, 2016

Haphazard, inconsistent, do not deliver
Since being with ozhosting I have endured a litany of errors and outages on my website and a consistent milking of my bank account without anything remotely resembling an invoice, in fact without anything.
Think twice.


Services Period: Active customer at the time of review. Customer since May, 2014

Could do better
Difficult to get timely support. Problems not really solved. Signed on for a set price, then later get an email stating there will be an increase, but not giving actual figures. Then a reasonably large price hike hits my CC, PLUS a new CC fee. Not happy

Services Period: Active customer at the time of review. Customer since October, 2013

Avoid at all costs
Rude and unhelpful customer service. Too many unexplained outages. Expensive and definitely not worth the money. Avoid this company at all costs.

Services Period: Active customer at the time of review. Customer since March, 2014

Great company but do not expect efficient support for your problems.
Lets start with the positives. Great service, great uptime. The problem is, don't expect efficient or any type of quick support.
1. Support is slow to non existant.
2. Chat option rarely gets answered.
3. No number to call from outside Austral


Services Period: Active customer at the time of review. Customer since July, 2013

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