| Reliability/Uptime | 3.75 | | Technical Support | 2.25 | | Customer Service & Billing | 3.00 | | Server & Network Speed | 3.50 | | Price & Value for Money | 2.75 | | Overall Average | 3.05 |
 Reviewed by G Willadsen (rosenfeldmedia.com), IP 68.38.37.243 on June 15, 2009
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| Rating: |
1.8 (uptime = 3; tech = 1; customer = 0; speed = 2; price = 3) |
| Web Hosting Review: |
Pair Networks customer support is horrible. You can't see system logs on shared hosting server. They horribly botched a LAMP upgrade, bringing down the site for three days, and then they day of our SSL expiry, they tell us they cannot renew it. They suck. |
| Review Period: |
October, 2008 - June, 2009
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 Reviewed by Colin IP 76.71.45.137 on May 17, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I'm a bit surprised by Geena's bad CS experience. I moved a dozen+ clients to Pair over the years *because* of their outstanding CS. Zero problems. I know of no one offering pair's reliability and service at pair's prices. You couldn't pay me to switch! |
| Review Period: |
January, 2000 - May, 2009
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Reviewed by Geena Carpenter IP 86.207.230.214 on July 25, 2008
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| Rating: |
2.6 (uptime = 4; tech = 0; customer = 4; speed = 4; price = 1) |
| Web Hosting Review: |
This is not the same company it was back in 1996 when they started. They've only got 200 K accounts but they haven't scaled well. Their hardware infrastructure is great - their customer support absolutely sucks. |
| Review Period: |
July, 1998 - July, 2008
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Reviewed by niki IP 144.9.158.11 on May 15, 2003
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Pros: |
excellent, reliable service |
| Cons: |
N/A |
Review pair Networks
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