| Reliability/Uptime | 3.83 | | Technical Support | 3.83 | | Customer Service & Billing | 3.84 | | Server & Network Speed | 3.75 | | Price & Value for Money | 3.81 | | Overall Average | 3.81 |
 Reviewed by Chris Cook IP 206.169.212.2 on January 16, 2002
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| Rating: |
3.4 (uptime = 3; tech = 3; customer = 4; speed = 3; price = 4) |
| Pros: |
great customer service and question response, offer PHP/MySQL |
| Cons: |
PHP installed as cgi rather than Apache module, infrequent POP mail error |
| Company Response: | PHP is installed as a CGI for security and flexibility reasons. Running it as an Apache module forces you to make your files writable by all users on the system. |
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Reviewed by Mike Lupo IP 209.253.74.79 on January 16, 2002
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| Rating: |
3.2 (uptime = 3; tech = 3; customer = 3; speed = 3; price = 4) |
| Pros: |
So far so good |
| Cons: |
It would be nice to have a live tech person available rather than e-mail or phone message |
| Company Response: | We do have live phone support available, but you will hit voicemail if we're on the phone. (Who likes to wait on hold?) |
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Reviewed by Zakary IP 24.202.9.53 on January 15, 2002
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Pros: |
Great all around hosting and service / support is fast, reliable and friendly. |
| Cons: |
Recent speed and uptime issues, but server is scheduled for upgrade. |
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Reviewed by Theresa Reed IP 65.187.164.21 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Excellent customer service! |
| Cons: |
None so far that I can see. |
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Reviewed by Edgar Matias IP 24.43.16.12 on January 16, 2002
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| Rating: |
3.4 (uptime = 4; tech = 4; customer = 3; speed = 2; price = 4) |
| Pros: |
Reasonable Prices and LOTS of webspace available with Kitchensink Plan (1/2 Gig). |
| Cons: |
Online mail reading has been slow lately but they're upgrading the server. |
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Reviewed by Dave IP 128.248.93.136 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Quite pleased with service/price offered. Lightning fast response to inquiries. |
| Cons: |
N/A |
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Reviewed by Kurt True IP 12.232.209.160 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
support for ssl and mysql, lots of perl modules |
| Cons: |
documentation needs to be fleshed out a little. |
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Reviewed by Clarence Yuzik IP 142.165.70.20 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
all round exceptional service |
| Cons: |
30 second delay logging into mail server for last 6 weeks, was faster before |
| Company Response: | This affected some users without reverse DNS lookup for their IP address. IMAP is not affected by this problem. |
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Reviewed by Alexis Perrier IP 212.198.0.93 on January 16, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
hempful and reliable people with no technical problems ever |
| Cons: |
None |
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Reviewed by Craftsman Studio IP 24.0.42.89 on January 15, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Greating Value - No Server Down Time - Fast server response - Everything a serious web site needs. |
| Cons: |
None. |
Review QWK.Net, LLC
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