RackForce Reviews

RackForce
24 reviews of RackForce
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Absolutely herrendous support and uptime. My server was down more than it was up and I finally cancelled afer 3 months of them lying that everything will be ok. Then they did not even offer a compensation and say "Guarantee is only for first 72 hours".

Services Period: Past customer during September, 2005 - March, 2006

The moment the server was set up I started having problems. The IPs never populated correctly. I gave up and switched companies. They charged me for another months service and now refuse to refund, stating I must of damaged the server.

Services Period: Active customer at the time of review. Customer since April, 2006

I started with 1 VPS and because the support and uptime was fantastic upgraded to 2 DDS 5000 dedicated servers. Since first upgrade I've noticed more downtime, latency issues and problems with support on customer service level as well as understaffing.

Services Period: Past customer during January, 2005 - October, 2005

Seems to be a very quality company so far I ever encountered. Host with their VPS plan. Support is excellent - phone support, online support. Recommend everybody.

Services Period: Past customer during March, 2005 - December, 2005

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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