| Reliability/Uptime | 3.00 | 1.67 | 2.59 | | Technical Support | 3.00 | 1.00 | 2.55 | | Customer Service & Billing | 0.00 | 0.67 | 2.55 | | Server & Network Speed | 3.00 | 3.00 | 2.86 | | Price & Value for Money | 0.00 | 0.67 | 2.55 | | Overall Average | 1.80 | 1.40 | 2.62 |
 Reviewed by steve b IP 216.57.91.34 on December 8, 2009
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| Rating: |
1.8 (uptime = 3; tech = 3; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
no refund after 1 week of service? DDS Cloud $99 a month with a $49 set up fee, $25 for Plesk....
they need 30 days notification no matter what.
Doug Alder, head of Sales; "I'm not authorized to give you a refund." |
| Review Period: |
November, 2009 - December, 2009
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Reviewed by Tiffany Carmona IP 98.223.94.18 on October 16, 2009
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| Rating: |
1.2 (uptime = 1; tech = 0; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
If your company relies on a SANS server do NOT use RackForce. Expect to be down once a month. I am extremely disappointed with Rackforce. |
| Review Period: |
March, 2009 - January, 2009
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Reviewed by Chrsi Davies (http://www.pimpinass.com), IP 70.71.251.6 on October 16, 2009
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| Rating: |
1.2 (uptime = 1; tech = 0; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
Rackforce has directly responsible for a 70% decrease in my site traffic due to SAN problems on a monthly basis. During one time we we're down 3 days in total. |
| Review Period: |
March, 2009 - January, 2009
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 Reviewed by Socrates Maura (http://bonche.com), IP 74.74.184.232 on May 14, 2009
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Web Hosting Review: |
I have been with Rackforce for about 4 years. I have been able to upgrade and scale my servers for periods of high traffic and do away with the upgrades when no longer needed, with nearly zero downtime. |
| Review Period: |
September, 2005 - May, 2009
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Reviewed by Andrew IP 64.180.152.174 on December 3, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I've had service with them since 2003. While they've had some issues in the past, RackForce has worked incredibly hard to bolster their network and has been incredibly reliable for the past couple of years. |
| Review Period: |
February, 2003 - January, 2008
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Reviewed by Tom IP 64.180.155.192 on February 21, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
We've been a customer of RackForce for many years and have been incredibly happy with their prompt service. They are definitely leaders in the hosting business. |
| Review Period: |
January, 2000 - February, 2008
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Reviewed by Bobby White IP 24.67.105.5 on September 30, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I am extremely happy with Rackforce. They have very competitive pricing for what you get. After I recieved my server I had a couple of problems figuring out how to configure and support answered my questions instantly. |
| Review Period: |
August, 2007 - September, 2007
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Reviewed by DynamicDriveler IP 192.197.213.243 on September 30, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I've had a server at RackForce for over 5 years now, growing from a shared server to a fully dedicated server. They are the best in the business. Tech support answers tickets promptly and knowledgeably. I wouldn't go anywhere else |
| Review Period: |
August, 2002 - September, 2007
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Reviewed by N. Edwards IP 67.96.49.186 on September 13, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Terrible experience. My DDS200 server is offline as I type this. They are not supporting RedHat anymore and sent me an email to change my account if I wanted continued support. Some loyalty... a different account is going to cost more! Cancelled! |
| Review Period: |
February, 2006 - September, 2007
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Reviewed by Neal IP 66.235.15.222 on August 7, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Terrible company. Rackforce is slow to respond (I never received a callback from tech support), has terrible, unreliable service (their nullroute system stopped traffic to my site for up to 40 minutes a day and is not compatible with ScanAlert, and are pr |
| Review Period: |
February, 2007 - August, 2007
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Review RackForce Hosting Inc.
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