| Reliability/Uptime | 2.54 | | Technical Support | 2.50 | | Customer Service & Billing | 2.58 | | Server & Network Speed | 2.88 | | Price & Value for Money | 2.50 | | Overall Average | 2.60 |
 Reviewed by N. Edwards IP 67.96.49.186 on September 13, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Terrible experience. My DDS200 server is offline as I type this. They are not supporting RedHat anymore and sent me an email to change my account if I wanted continued support. Some loyalty... a different account is going to cost more! Cancelled! |
| Review Period: |
February, 2006 - September, 2007
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 Reviewed by Neal IP 66.235.15.222 on August 7, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Terrible company. Rackforce is slow to respond (I never received a callback from tech support), has terrible, unreliable service (their nullroute system stopped traffic to my site for up to 40 minutes a day and is not compatible with ScanAlert, and are pr |
| Review Period: |
February, 2007 - August, 2007
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Reviewed by Lindsay IP 71.59.59.149 on July 19, 2007
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| Rating: |
1 (uptime = 1; tech = 3; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
I have had problems with my sites from day one with this company. The ftp server has to be rebooted at least once a week. The clincher is that they have upped bandwidth on all new accounts but will not allow existing customers the same deal. Some loyalty |
| Review Period: |
January, 2007 - July, 2007
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Reviewed by Paul IP 24.67.109.169 on October 4, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I was previously a client for a year between 2004-2005 and signed back up again in 2006. My first server was the basic dds package ($25/mo) and now i've signed up with the dds200. Network stability is really good now. |
| Review Period: |
May, 2004 - October, 2006
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Reviewed by DCA IP 207.216.132.222 on October 3, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been with RackForce from its inception. The price, service and value is without equal. Tech support is great. Everyone in the company strives to make it your best hosting experience ever. It's THE place for competent sysadmins to host their sites. |
| Review Period: |
October, 2000 - October, 2006
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Reviewed by Frederik IP 192.197.213.245 on October 3, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have a basic dds200 that I use for a few smaller sites which get a few surges of traffic now and then. I also have a couple of servers in their co-location facility. Uptime has been great and i haven't needed to even use their support. |
| Review Period: |
November, 2005 - October, 2006
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Reviewed by Brian IP 24.71.7.98 on October 3, 2006
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
RackForce has been excellent to work with. Only one outage in the last six months and they have gotten consistently better. Tickets are usually answered within 20 minutes which is great too. |
| Review Period: |
January, 2002 - October, 2007
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Reviewed by R Wilkerson IP 65.3.166.137 on October 1, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I like Rackforce - they're the best hosting company I 've had in ten years. They did go down this morning, my server went down about two hours ago. Unless I'm mistaken they're under an evacuation alert for wildfires, which is why they can't be reached |
| Review Period: |
February, 2004 - October, 2006
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Reviewed by Kirk IP 74.98.108.253 on October 1, 2006
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| Rating: |
2.6 (uptime = 2; tech = 2; customer = 3; speed = 3; price = 3) |
| Web Hosting Review: |
It was good for a while.
Now we have been down for hours and even their homepage won't load. No answer at any of the support lines etc. |
| Review Period: |
March, 2006 - September, 2006
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Reviewed by William IP 75.28.106.148 on August 29, 2006
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They are down and I am unable to access via phone, help desk, nothing.. They are MIA |
| Review Period: |
February, 2004 - December, 2006
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Review RackForce Hosting Inc.
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