| Reliability/Uptime | 3.83 | | Technical Support | 2.83 | | Customer Service & Billing | 2.50 | | Server & Network Speed | 3.67 | | Price & Value for Money | 1.67 | | Overall Average | 2.90 |
 Reviewed by Scott IP 24.61.60.245 on January 15, 2009
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| Rating: |
2.8 (uptime = 4; tech = 3; customer = 2; speed = 3; price = 2) |
| Web Hosting Review: |
Rackspace is Extremely expensive but I once felt it was worth the money but now after two years I have soured on their constant staff changes and unwillingness to be flexible. After being a client for two years I have had enough of this waste. |
| Review Period: |
January, 2007 - January, 2009
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Reviewed by Shaun IP 81.152.4.98 on April 30, 2008
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
As a relatively new customer of Rackspace in the UK (2 dedicated servers and top level support package) I have to say that I am most impressed by our first 6 months with them. I just hope that their aggresive growth plans do not hinder them in future. |
| Review Period: |
December, 2007 - April, 2008
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Reviewed by Daren Stemwedel IP 72.245.113.9 on October 29, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
These guys are absolutely top notch. I've had sevices from various other providers, including Verio. Rackspace always goes above and beyone. Way above and beyond. |
| Review Period: |
April, 2005 - January, 2007
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Reviewed by Jeremy IP 24.155.176.117 on August 27, 2007
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| Rating: |
2.2 (uptime = 3; tech = 1; customer = 4; speed = 3; price = 0) |
| Web Hosting Review: |
"Fanatical support" is total BS. Forced migration of servers. Servers down for days due to failure to test Linux config. Refuse to keep spares handy. Won't issue new IP's. I am sick to think about the money we've wasted and traffic/revenue we've lost |
| Review Period: |
August, 2003 - August, 2007
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Reviewed by linas zvaliauskas (www.apartmentres.com), IP 66.64.237.85 on March 20, 2007
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| Rating: |
2 (uptime = 4; tech = 1; customer = 1; speed = 4; price = 0) |
| Web Hosting Review: |
The worst ever hosting company with "fanatical" support. They just advertise as "fanatical", but really they are like any other cheaper hosting provider. |
| Review Period: |
February, 2001 - March, 2007
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Reviewed by Matt (osp.net), IP 24.58.16.118 on December 3, 2006
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| Rating: |
2.6 (uptime = 4; tech = 4; customer = 0; speed = 4; price = 1) |
| Web Hosting Review: |
I TRIED twice to setup with them.
Here's my last attempt!
http://img78.imageshack.us/img78/2991/rackspacedc7.jpg
how rudely I was treated both times Questions not tolerated. was 'hung up on' by their live assistant TWICE for asking if my board would |
| Review Period: |
December, 2006 - December, 2006
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Review Rackspace Managed Hosting
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