| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 3.00 | 3.00 | 2.50 | 2.78 | | Technical Support | 0.00 | 0.00 | 0.50 | 2.48 | | Customer Service & Billing | 2.00 | 2.00 | 1.00 | 2.56 | | Server & Network Speed | 2.00 | 2.00 | 2.00 | 2.89 | | Price & Value for Money | 1.00 | 1.00 | 0.50 | 3.00 | | Overall Average | 1.60 | 1.60 | 1.30 | 2.74 |
 Reviewed by Fernando IP 190.247.206.144 on July 7, 2011
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
I agree with the guy who says that tech support treats you like an idiot. I have a problem with mails sended to one account , it's simply get lost, and they says "everything's ok". Used to be good, but now I'm bored of them and I quit. |
| Review Period: |
November, 2005 - July, 2011
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Reviewed by Gabriel IP 142.169.202.4 on January 31, 2011
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| Rating: |
1 (uptime = 2; tech = 1; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
They cheated me 2 times in 5 years. They are trying to make more money than the plan you choose. ROUTHost canceled my accound 4 months before the end of my yearly subscription wich I paid. All that without notices! AVOID |
| Review Period: |
January, 2006 - January, 2011
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Reviewed by Igor IP 91.78.100.122 on December 16, 2010
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 2) |
| Web Hosting Review: |
Our web site was down for two month because of Routhost unacceptable level of service. We have moved away and we advise other customers to run away from this.
We have paid to Routhost the renewal of our domain name in due time and we have got automatic |
| Review Period: |
May, 2007 - October, 2010
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 Reviewed by Jonathan (www.grouperock.com), IP 70.82.47.210 on January 4, 2010
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Routhost host my domain and my website since march 2006. I'm very satisfied with the support. I never had problems with them, they're quick and efficient. I don't know why people have problem with them.
Great service !
I recommended it to anyone. |
| Review Period: |
March, 2006 - January, 2010
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Reviewed by Chris IP 79.146.88.2 on May 29, 2009
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| Rating: |
2.6 (uptime = 4; tech = 2; customer = 0; speed = 4; price = 3) |
| Web Hosting Review: |
The hosting itselfe is not that bad, but billing is horible, wanted to cancel my acount since bought on the 5-5-09 and wanted to cancel by the 9th, still in the process of trying to get money back, now my hosting is canceled, but didnt get my money |
| Review Period: |
January, 2007 - May, 2009
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Reviewed by Thomas IP 67.160.69.33 on May 21, 2009
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| Rating: |
1.2 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
Customer service used to be great but it is taking three days now to get a response. Now the offer things on the website they do not provide once you sign up and refuse to make it right once you find out. |
| Review Period: |
August, 2005 - April, 2009
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| Company Response: | Thank you for your feedback, it is greatly appreciated. We have worked hard over the past few months to continue to improve our infrastructure We have 247 support and will be introducing live chat support in the next month. |
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Reviewed by Eric IP 70.54.194.198 on April 26, 2009
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| Rating: |
0.8 (uptime = 0; tech = 0; customer = 1; speed = 1; price = 2) |
| Web Hosting Review: |
We've been with them since start of our company, all was great at first. They did bad migration, billed us wrong. Didnt transfer our account ok ... since april 21st havent got access ... sent multitude of emails, no response in days. No answer of phone. |
| Review Period: |
March, 2007 - April, 2009
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| Company Response: | Eric, we have answered all your tickets (over 200 in one month) and are awaiting further details as there was not enough information in ALL the emails you were sending. We value you as our customer. |
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Reviewed by John Davis IP 72.172.57.64 on March 21, 2009
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| Rating: |
2.8 (uptime = 2; tech = 3; customer = 2; speed = 3; price = 4) |
| Web Hosting Review: |
I've been with routhost for several years and stay only because of the low price of my legacy plan that is no longer offered. They have frequent issues that are annoying but generally resolve the issues given enough time. Their domain is down right now. |
| Review Period: |
October, 2003 - March, 2009
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| Company Response: | Thank you for the feedback. Please stay tuned for new plans and services coming soon including virtual servers. We are now offering also .Net and Java plans. We have migrated your domain to another server and apologize for any down time caused. . |
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Reviewed by Jester IP 77.122.162.86 on January 17, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Using this host as primary for my family web sites about 2 years already and I'm happy I found ROUThost. Most previous companies were real nightmare... |
| Review Period: |
March, 2006 - January, 2009
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Reviewed by Brenda Negri IP 72.47.2.71 on December 5, 2008
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
I am getting ready to pull out of Routhost after five days of not being able to use Sitebuilder. Their tech support is outsourced from Mumbai and is basically useless. They ignore my E-mails. Now they've blocked me from getting into Sitebuilder. BAD. |
| Review Period: |
February, 2008 - January, 2008
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| Company Response: | Brenda, our support is not outsourced from Mumbai. We have staff in US, Canada, England, Poland and India. None of our support is outsourced. Sitebuilder was an issue but we have now resolved it with the support of the vendor. |
Review ROUThost.com
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