SageNext Reviews

SageNext
60 reviews of SageNext
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Chris

Excellent services
SageNext staff Adam helped me with a oversee Remote connection issue in a timly manner. Sufficient and porfessional.

Services Period: Active customer at the time of review. Customer since October, 2020

Tim Fung

Excellent support
The Sagenext Support Team is excellent. They set up my account quickly and were able to complete my configuration requests to my satisfaction.

Services Period: Active customer at the time of review. Customer since December, 2020

maria sachs

SageNext review
Sage has been terrific offering us cloud storage and remote access for our accounting systems. Whenever we have had any technical or other issues, they have always been very responsive and helpful.

Services Period: Active customer at the time of review. Customer since February, 2018

Allan Aquino Vieira

All around outstanding experience
I cannot say enough good things about the Sagenext team. I have had an all around outstanding experience.
I had the pleasure to work with Jason Mckanzy, even though I request a call back around 8 PM EST Jason called me back within 10 minutes, and sent me an email with all the information I needed before we hung up the phone. After signing up with them the server was provisioned in less than an hour and one of their engineers reached out to get more specific information and had it all ready for use before the end of the day.
As for the support department, even though I hope not to need contacting them, I'm yet to see a support request take more than 1 hour to get solved. When I encountered a licensing problem Anthony Jones went as far as stay ion the phone with me while we called the third party support so that we could get the problem resolved.


Services Period: Active customer at the time of review. Customer since November, 2020

John Toliuszis

Sagenext does a great job
Great price and service to go with it, Jason McKanzy does a great job.

Services Period: Active customer at the time of review. Customer since December, 2019

RON DIVER

Quick Sunday night fix!
I was setting up SageNext access on a number of computers / ipads on a Sunday night and inadvertently got myself blocked by their Firewall. The tech jumped to help and resolved a couple other questions as well. Excellent service!



Services Period: Active customer at the time of review. Customer since June, 2020

CHRISTOPHER J MICKLATCHER

Excellent service
I want to give a shout out to thesagenext.com for their excellent support. Our office moved our accounting and tax preparation software to the cloud and have been more than satisfied with your company. Very competitive prices while excellent 24/7 support!

Thank you Richard Woger, George Smith, Michael Smith, Scott Wills, Tim Miller and the other numerous other support staff that we have talked and emailed over the last two years.


Services Period: Active customer at the time of review. Customer since July, 2018

SHEILA WILSON

WOW I couldn’t have done it without them! I

I love the concept, the reliability, the 24/7 customer service, the ability to access our data from anywhere and knowledge that all our data is backed up and secured.
When Covid hit and the staff was all sent to work from home, there is no way that our new business could have survived without Sagenext Cloud Hosting.
Our firm uses the platform for ATX tax software and QuickBooks primarily but Sagenext throws in the Microsoft Office Suite programs at no additional cost! Now everything our staff needs regardless of where they are working - has access to our data and can keep working! Thank you guys!


Services Period: Active customer at the time of review. Customer since December, 2020

Collin

Great Service Great Support
Jason and team provide a reliable product and are alsways available to anser questions.

Services Period: Active customer at the time of review. Customer since January, 2016

Rachel Ratliff

Fast Service
The staff at SageNext are very responsive whether it be via email or phone call. They can usually help us resolve our issues very quickly.
For the price you pay for their services and the value you receive in return, they really cannot be beat. Our firm has used other server providers at a much higher cost who did not provide the same level of customer service.


Services Period: Active customer at the time of review. Customer since January, 2018

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