SiteGround Reviews

SiteGround
1983 reviews of SiteGround
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Technical error
Excellent and fast support and wonderful hosting! Had issue with bad SSL certificate and the tech guy was able to zero in and fix in a matter of minutes. Thought I was hacked, but wasn't. Love Site Ground!!

Services Period: Active customer at the time of review. Customer since February, 2015

Amazing Service
I haven't experienced such a fast service before. SiteGround gives the best features in lower price. I purchased their annually GoGeek plan and its best value plan.

Services Period: Active customer at the time of review. Customer since August, 2018

Best Online Customer Service Around
The team at siteground never disapoints. Always 5 star service - Friendly, Helpful and knowledgeable.



Services Period: Active customer at the time of review. Customer since January, 2015

Outstanding support and billing team that really want's to help.
I just want thank a great online support guy named Aleksandar Boz who really helped us navigate our choices and thank the billing team for doing their best to help as well.

Services Period: Active customer at the time of review. Customer since April, 2018

Amazing team! Amazing service!
I am a 24/7 kind of person. I work nights and weekends on my web page and this team has not ceased to amaze me. Prompt and knowledgeable responses.

I am very pleased with the service and customer support has been the best part of it.


Services Period: Active customer at the time of review. Customer since September, 2018

New Beginnings with SiteGround!
Pavel T. was very helpful with my questions with regards to transferring my domains. It took 45 min then another 130 min on the phone to just get through to a live person with Weebly to transfer. I am so glad I have moved SiteGround!

Services Period: Active customer at the time of review. Customer since October, 2018

Assistance with Error 404
We had an issue with a URL that was returning an error 404, Site Ground was able to locate we had a folder in the site called the same name as the url. They fixed the problem right there in the chat room. Thank You Site Ground What a professional Product

Services Period: Active customer at the time of review. Customer since October, 2017

They WERE great.
I loved siteground for their level of support but that changed. The chat button has disapeared from the home page and its very difficult to access now from the user area.

Also their prices have gone through the roof, i cant afford them anymore!


Company Response: Thanks for being a loyal client. Please note all support channels are accessible via your User Area. For over a year our new AI system asks you to give more details in advance on your issue and recommends 2 channels where you'll get it resolved fast.

Services Period: Active customer at the time of review. Customer since January, 2007

Excellent, Speedy, Efficient Service
On attempting to purchase a new domain and hosting service I made a mistake with the items being purchase. I contacted Support who responded to live chat within 20 seconds and provided confirmation of me receiving a refund within 10 days .

Services Period: Active customer at the time of review. Customer since November, 2016

Great customer service form Gabriela K
I found it very easy to transfer my existing site to SiteGround. I had one small issue, but Gabriela was able to resolve it and get everything working in a matter of minutes.

Services Period: Active customer at the time of review. Customer since October, 2018

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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