12 year customer GONE NOW now due to POOR support
Customer service used to be excellent, but something has changed. Was denied phone support this week, 2 weeks ago, 1 year ago, and 1 1/2 years ago. Half of what I asked via email was ignored. Felt like I was being told to F-off... so I did.
Services Period: Past customer during May, 2004 - April, 2016