UnitedHosting Reviews

UnitedHosting
9 reviews of UnitedHosting
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Very Very Poor
Terrible customer service, they couldn't wait to get rid of us despite us paying £160 per month. One of the worst companies I have ever dealt with. Lots of down time, and very poor customer care. Now with a company for 1/2 the price and far less problems

Services Period: Past customer during January, 2017 - May, 2017

saved my bacon
I moved from another so-called-hosting-company who caused me more than 3 days downtime without even an apology. A friend mentioned UnitedHosting to me and I have now been with these guys for 9 months without ANY issues. Should have made this change sooner

Services Period: Active customer at the time of review. Customer since March, 2012

Proven to be the best in the UK time and time again!
Have now consolidated all my sites from other hosts over to UnitedHosting. For the extra pound or two they are faster, always up, and actually care about doing hosting right and being there for me 24x7. Give them a try :)

Services Period: Past customer during March, 2011 - March, 2013

UH system hacked. 400 sites/server! UH dealt with incident & us very poorly. We posted message to UH support forums asking if other UH customers having same issues; UH deleted messages, accused me of "spamming", being unprofessional & "acting immaturely"!

Services Period: Past customer during September, 2010 - November, 2010

best host i have ever used.. and i have used a lot!

Services Period: Past customer during January, 2008 - November, 2010

Excellent service except my entire reseller site ie all my domains - got frozen out three times. I appears that I was using Dreamweaver to update directly on the web. There was no notification of the blocking and I lost clients.

Services Period: Past customer during March, 2006 - December, 2006

Joined United after leaving Pipex. Service is amazing, email responses in a matter of minutes. Servers are fast, not too clogged and downtime, what downtime. Features are useful and excellent value for money.

Services Period: Past customer during May, 2006 - January, 2007

lots of bells and whistles for the $. Was once a great host (see Cons)

Company Response: ever since their server move, their customer support has hit bottom and I have been unable to access my site and they seem to refuse to rectify it.

Friendly & helpful. Will take the time to explain things. Their forums are very supportive too.

Company Response: TINY con - Don't have awstats installed

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