| Reliability/Uptime | 2.67 | | Technical Support | 2.83 | | Customer Service & Billing | 2.83 | | Server & Network Speed | 3.33 | | Price & Value for Money | 3.17 | | Overall Average | 2.97 |
Reviewed by smallbusinessowner IP 80.229.229.234 on November 22, 2010
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| Rating: |
1 (uptime = 1; tech = 1; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
UH system hacked. 400 sites/server! UH dealt with incident & us very poorly. We posted message to UH support forums asking if other UH customers having same issues; UH deleted messages, accused me of "spamming", being unprofessional & "acting immaturely"! |
| Review Period: |
September, 2010 - January, 2010
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Reviewed by Albert Shields IP 86.154.188.206 on November 22, 2010
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
best host i have ever used.. and i have used a lot! |
| Review Period: |
January, 2008 - January, 2010
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Reviewed by Donny IP 86.158.5.87 on July 7, 2007
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| Rating: |
3.6 (uptime = 2; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Excellent service except my entire reseller site ie all my domains - got frozen out three times. I appears that I was using Dreamweaver to update directly on the web. There was no notification of the blocking and I lost clients. |
| Review Period: |
March, 2006 - December, 2006
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Reviewed by Ken IP 81.155.238.4 on January 17, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Joined United after leaving Pipex. Service is amazing, email responses in a matter of minutes. Servers are fast, not too clogged and downtime, what downtime. Features are useful and excellent value for money. |
| Review Period: |
May, 2006 - January, 2007
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Reviewed by lynn IP 129.110.26.117 on April 28, 2004
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| Rating: |
1.2 (uptime = 1; tech = 0; customer = 1; speed = 2; price = 2) |
| Pros: |
lots of bells and whistles for the $. Was once a great host (see Cons) |
| Cons: |
ever since their server move, their customer support has hit bottom and I have been unable to access my site and they seem to refuse to rectify it. |
Reviewed by freerange IP 195.93.32.13 on August 3, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Friendly & helpful. Will take the time to explain things. Their forums are very supportive too. |
| Cons: |
TINY con - Don't have awstats installed |
Review UnitedHosting
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