| Reliability/Uptime | 1.00 | | Technical Support | 0.67 | | Customer Service & Billing | 1.50 | | Server & Network Speed | 1.50 | | Price & Value for Money | 1.83 | | Overall Average | 1.30 |
 Reviewed by MB IP 146.126.51.51 on June 29, 2006
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| Rating: |
1.2 (uptime = 1; tech = 0; customer = 3; speed = 1; price = 1) |
| Web Hosting Review: |
Tech support closes tickets without fixing the problem (aka passing the buck). Real problems are ignored. The servers are slow (esp mail) and outages are becoming frequent. Another good host company bites the dust. I don't recommend them. |
| Review Period: |
February, 2002 - June, 2006
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Reviewed by Stan Trujillo (rezio.net), IP 216.231.49.237 on May 25, 2005
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| Rating: |
1.6 (uptime = 2; tech = 1; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
I've been a customer for 3 years, and at first they were truly impressive. (Support tickets serviced within 30 minutes, 24 hours a day). Now I'm shopping for a new company. I suspect they outsourced they're tech support to save money. |
| Review Period: |
May, 2002 - May, 2005
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Reviewed by JohnH IP 15.252.0.75 on March 15, 2005
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
In the beginning they cared. Now they don't. I've had numerous billing issues, network outages, ignored tickets, Hell they even screwed up dns when I switched hosts. |
| Review Period: |
March, 2002 - March, 2005
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Reviewed by Glenn Ray IP 66.176.230.4 on March 15, 2005
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| Rating: |
1 (uptime = 0; tech = 0; customer = 0; speed = 2; price = 3) |
| Web Hosting Review: |
Host was ok 3 years ago, but now if you need reliable hosting GO SOMEWHERE ELSE! UE takes days to solve simple issues and drops servers for hours for "routine maintenance". Support just doesn't exist. I hate slamming them, but they need a wakeup call. |
| Review Period: |
May, 2002 - March, 2005
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Reviewed by Benjamin Adams IP 66.245.11.245 on October 22, 2004
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| Rating: |
1.4 (uptime = 0; tech = 0; customer = 2; speed = 2; price = 3) |
| Pros: |
Cheap |
| Cons: |
Terrible tech support- they leave servers broken for over a week, are slow to respond, and they close tickets without fixing the problem. |
 Reviewed by Mike IP 68.4.176.11 on June 10, 2003
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| Rating: |
2 (uptime = 2; tech = 3; customer = 2; speed = 1; price = 2) |
| Pros: |
The price. Above average tech support. |
| Cons: |
Very slow! I know of 3 people hosted with UplinkEarth and all three sites are extremely slow. |
Review Uplinkearth
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