Verio Reviews

Verio
63 reviews of Verio
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Incompetent. How do they stay in business?
1/5 is too high a score, but it's the closest to 0/5 I can get for this review. None of the support staff, who are all in the Philippines, has the slightest computer literacy.

Services Period: Active customer at the time of review. Customer since August, 2001

Verio "support" is just fake promises and no action
In January I transfered my domain to Verio. On February 1 they put my domain on "client hold". I have not been able to access my email since, probably pissing off/losing many of my clients. I call/chat everyday and get nothing but fake promises.

Services Period: Active customer at the time of review. Customer since January, 2010

Run while you can!!!
I have been with Verio (formerly Appolohosting) for >10 years. they shift from great to garbage in a short time.
the incident that made me leave is an "automated" note on upcoming charges for a service i never used, never asked for. run away!!!


Services Period: Active customer at the time of review. Customer since September, 2017

ITS AS BAD AS DEALING WITH A UK GOVERNMENT DEPT
I am amazed that an American company can get away with being so bad.
I have sent an enqury about OWNERSHIP VERIFICATION, & my .net site closed, no reason given
I sent an "E" no answer made phone calls and a blase it will take up to 48 hours to get to th


Services Period: Active customer at the time of review. Customer since August, 2006

SO happy to be off of Verio hosting!!
As with many other reviewers, I had been with Verio for a long time, since 2001. Initially it was a great company. Steadily got worse. The final migration to new servers last years was horrible. Downtime, followed by crippled services. Relieved to leave!

Services Period: Past customer during January, 2001 - June, 2017

NVER, NEVER use Verio for webhosting
I have been with Verio since 1997 and am being treated like dirt during this migration disaster. My websites have been dead for a week, and I get ZERO response from Verio. Customer support reps are useless and will tell any lie to get you off the phone.

Services Period: Active customer at the time of review. Customer since September, 2001

Forced move to new pop3 servers
Non stop problems, Support keeps promising they will fix it, but nothing happens. Our email address got turned into the @servername.com.
Billing suddenly turned off the credit card and started telling us we haven't paid our bill.



Services Period: Active customer at the time of review. Customer since January, 2006

If You're Thinking About Hosting with Verio...Think Again
Before you decide to host your website with Verio, please take a few minutes to read the overwhelming complaints about Verio online. I was a Verio customer for over a decade and was forced to move to another host. They refuse to close my account or refund

Services Period: Past customer during June, 2002 - November, 2016

Out of Control
I have been with Best, Then Verio for about 15 years. But they have recently gotten really bad. Support takes many hours for either Chat or Phone and I do not get anything resolved after communicating with them....it seems that they just want to blame..

Services Period: Active customer at the time of review. Customer since June, 2001

Absolutely terrible nowadays
We have been customer with Verio (before called TabNet) since 1997.
We have seen many changes, take-overs and server migrations.
The last server migration was an absolute disaster. No technical support at all. Lake many said already: stay away from Veri


Services Period: Past customer during January, 2001 - December, 2016

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