| Reliability/Uptime | 2.00 | 2.00 | 2.29 | | Technical Support | 0.00 | 0.00 | 1.43 | | Customer Service & Billing | 2.00 | 1.00 | 2.00 | | Server & Network Speed | 3.00 | 2.67 | 2.86 | | Price & Value for Money | 1.00 | 0.67 | 1.71 | | Overall Average | 1.60 | 1.27 | 2.06 |
 Reviewed by Bob Henry IP 216.227.1.98 on November 30, 2009
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| Rating: |
1.6 (uptime = 2; tech = 0; customer = 2; speed = 3; price = 1) |
| Web Hosting Review: |
I got locked out of MYSQL and Verio does not provide database privileges on my windows premium plan I asked them to reset it
they told me the plan does not come with that. Their sales team seldom returns phone calls. I'm exploring my options to move. |
| Review Period: |
March, 2009 - January, 2009
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Reviewed by John McKenize IP 76.121.71.207 on September 18, 2009
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| Rating: |
1.2 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
Three weeks just to change a DNS and it istill not working. Hours on the phone with techs that say, it will be ok tomorrow. It never is. An NTT IT guy just told me they are so ashamed of Verio. IT IS THE WORST TECH SUPPORT EVER. DO NOT GET HOOKED. |
| Review Period: |
January, 1999 - September, 2009
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Reviewed by Troy IP 67.180.202.137 on August 12, 2009
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| Rating: |
1 (uptime = 1; tech = 0; customer = 1; speed = 2; price = 1) |
| Web Hosting Review: |
I can't tell you how many times I've called complaining about email server issues (at least once a week over the past 3 months) to be told my problem was being escalated and never hearing from anyone again. I can't wait to move on from Verio. |
| Review Period: |
January, 2008 - August, 2009
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Reviewed by Deborah IP 173.107.21.226 on June 24, 2009
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| Rating: |
1.8 (uptime = 2; tech = 2; customer = 1; speed = 2; price = 2) |
| Web Hosting Review: |
Dedicated server with continual firewall problems. Software updates haven't worked. They can't fix but say installed firewall has a history of being buggy. They refuse to change out. Billing high. Will change to rackspace.com when contract is up. |
| Review Period: |
March, 2001 - June, 2009
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 Reviewed by Bob Reite (telcen.com), IP 71.207.50.52 on April 27, 2009
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| Rating: |
2.8 (uptime = 3; tech = 2; customer = 3; speed = 3; price = 3) |
| Web Hosting Review: |
Verio's prices tend to be on the high side, but they do add more storage and up the quota to stay competitive. But now I'm having problems with e-mail to some ISPs that are not being resolved. I am planning to change when my contract is up. |
| Review Period: |
December, 1996 - April, 2009
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
Verio has done a great job of improving reliability and we are very happy. |
| Review Period: |
July, 1996 - April, 2009
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Reviewed by Randall IP 64.198.242.122 on December 12, 2006
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| Rating: |
2.2 (uptime = 1; tech = 2; customer = 3; speed = 3; price = 2) |
| Web Hosting Review: |
I have been a VPS 2000 customer of Verio for almost two years now and while I was initially quite impressed with the services, but that's when the reliability and uptime decreased substantially. Within just a TWO month period I experienced contual issues |
| Review Period: |
June, 2004 - December, 2006
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Review Verio Inc.
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