| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.00 | 0.33 | 1.00 | 1.96 | | Technical Support | 0.00 | 0.00 | 0.00 | 0.80 | | Customer Service & Billing | 0.00 | 0.33 | 0.45 | 1.40 | | Server & Network Speed | 0.00 | 0.33 | 0.82 | 2.00 | | Price & Value for Money | 0.00 | 0.67 | 0.55 | 1.24 | | Overall Average | 0.00 | 0.33 | 0.56 | 1.48 |
 Reviewed by lost sales IP 74.190.3.56 on December 2, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I have used verio for some time and was happy. Over the past few years I have noticed their customer service have hit rock bottom due to overseas outsource. Server failure over Thanksgiving was the last straw. I switched to lexiconn.com with US support |
| Review Period: |
January, 2001 - November, 2011
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Reviewed by Dennis S. (42 total), IP 67.171.209.251 on October 5, 2011
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| Rating: |
1.8 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 3) |
| Web Hosting Review: |
Used V. for over 10 yrs w/various accounts. Tech support always WAS top notch - people knew the servers like the back of their hand. Over last 6 months, that& customer service has dropped to the trash. Apparently outsourced now to people who know NOTHING. |
| Review Period: |
May, 2001 - January, 2011
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Reviewed by Marisa IP 24.213.183.246 on September 13, 2011
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| Rating: |
1.8 (uptime = 2; tech = 2; customer = 3; speed = 2; price = 0) |
| Web Hosting Review: |
Our email servers go down at least three times a week.
No one in Tech support speaks English well.
Problems do not get resolved. They tell you that they're opening a ticket and sending it to high-level support. You never head from the again. |
| Review Period: |
March, 2010 - September, 2011
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Reviewed by Ben IP 67.203.133.182 on September 9, 2011
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
Been wanting to leave Verio for a long while, finally able to do it now. Their tech support is not good, often send in an email with no response. I would not recommend this web hosting provider. |
| Review Period: |
June, 2006 - September, 2011
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 Reviewed by Patterson IP 75.138.250.113 on May 20, 2011
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| Rating: |
2.6 (uptime = 2; tech = 0; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
The minute I add any type of ASP.NET-style application to my shared hosting plan, performance was horrible. AppPools would take too long to re-load after idle timeout (close to 100 sec load). The tech "support" is slow and useless, but good sales team. |
| Review Period: |
October, 2007 - May, 2011
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Reviewed by Jim Peden IP 208.65.161.86 on March 16, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I've been using Verios since way back before they bought out iServer. Their customer service is 2nd to none and their servers are rock solid. I'll never give them up! |
| Review Period: |
January, 1996 - March, 2011
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Reviewed by Terry G. (www.operationmom.org), IP 67.180.3.92 on June 11, 2010
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 2) |
| Web Hosting Review: |
We have been using the VPS2 2000 product since 2003 for a national non-profit corporation. Their service is rock solid, updates are consistent and problem free, and they are very flexible concerning disk quota's and storage. Although $$$, well worth it. |
| Review Period: |
January, 2003 - June, 2010
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Reviewed by Jimmy IP 70.179.32.191 on April 9, 2010
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| Rating: |
1 (uptime = 4; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
Their support is an absolute joke. The control panel is god-awful. Please run as far and as fast as you can from this awful 'hosting' company. |
| Review Period: |
May, 2009 - April, 2010
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Reviewed by Bob Henry IP 216.227.1.98 on November 30, 2009
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| Rating: |
1.6 (uptime = 2; tech = 0; customer = 2; speed = 3; price = 1) |
| Web Hosting Review: |
I got locked out of MYSQL and Verio does not provide database privileges on my windows premium plan I asked them to reset it
they told me the plan does not come with that. Their sales team seldom returns phone calls. I'm exploring my options to move. |
| Review Period: |
March, 2009 - January, 2009
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Reviewed by John McKenize IP 76.121.71.207 on September 18, 2009
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| Rating: |
1.2 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
Three weeks just to change a DNS and it istill not working. Hours on the phone with techs that say, it will be ok tomorrow. It never is. An NTT IT guy just told me they are so ashamed of Verio. IT IS THE WORST TECH SUPPORT EVER. DO NOT GET HOOKED. |
| Review Period: |
January, 1999 - September, 2009
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Review Verio Inc.
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