| Reliability/Uptime | 3.31 | | Technical Support | 3.39 | | Customer Service & Billing | 3.35 | | Server & Network Speed | 3.44 | | Price & Value for Money | 3.50 | | Overall Average | 3.40 |
 Reviewed by Mauro Leibelt (fulgentweb.com), IP 69.29.232.70 on May 21, 2005
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
In 15 months I've been with Vortech, I have received excellent customer and tech support. The 3 rate for reliability/uptime is due to the long time needed to restore failed hard drive maybe unavoidable in shared environment. |
| Review Period: |
February, 2004 - May, 2005
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Reviewed by Francisco IP 200.122.193.32 on May 21, 2005
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Great support, REAL PEOPLE there to answer you. a couple downtimes or disk problems but THEY FIXIT QUICK and keep us (the ressellers) up to date. |
| Review Period: |
June, 2004 - May, 2005
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Reviewed by Ron Dunn Jr (http://www.4WheelingPlus.com), IP 70.56.125.18 on May 21, 2005
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Nearly a perfect hosting company. I highly recommend Vortech. Their tech support ROCKS! The only reason I rated them 3 on the Uptime is because of the system re-boots. I know it's most likely for server performance reasons, but it still bugs me a little. |
| Review Period: |
January, 2003 - May, 2005
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Reviewed by Paul IP 69.47.160.89 on May 21, 2005
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Vortech has been a great host for resellers and we are glad we found them! While our prior host was also very good, price was the determining factor. While their have been bumps along the road Vortech support is always honest and on top of the situation. |
| Review Period: |
December, 2003 - May, 2005
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Reviewed by Clinton Frankland (www.franklandhosting.com), IP 68.154.106.206 on May 21, 2005
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 3; speed = 4; price = 4) |
| Web Hosting Review: |
I've worked with several hosting companies since 1995, and Vortech's reliability, support and value are unsurpassed. You just will not find better network response time anywhere. |
| Review Period: |
October, 2003 - May, 2005
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Reviewed by Bryan Kennedy (electricfox.com), IP 67.180.33.253 on May 21, 2005
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Overall (after 3 years of being their customer) I am very satisfied with my experience with vortech. Their support team is helpful, honest, fast, and reliable. Their servers rarely, if ever, have issues. When there are issues, they are dealt with quickly |
| Review Period: |
December, 2002 - May, 2005
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 Reviewed by Greg IP 201.139.137.51 on February 24, 2005
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| Rating: |
1 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
I have a customer that want their site moved, so I requested Vortech to lower the TTL settings so the propogation would take place more quickly.
They tell me their management says they can't do it.
Last straw...moving all my sites to another compa |
| Review Period: |
November, 2003 - February, 2005
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| Company Response: | I am sorry we were unable to lower the TTL for you, but in H-Sphere cluster we do not support this. Our TTL's are already set low at 24 hours. |
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Reviewed by Greg IP 200.95.145.57 on January 19, 2005
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| Rating: |
2.2 (uptime = 1; tech = 2; customer = 3; speed = 2; price = 3) |
| Web Hosting Review: |
My ColdFusion sites were down for 2 days because they had problems with CF server.
My Unix sites was down for 1 day because they had hard drive problems.
My customers weren't pleased... |
| Review Period: |
September, 2003 - January, 2005
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Reviewed by d wiland IP 204.62.18.82 on December 13, 2004
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| Rating: |
1.8 (uptime = 2; tech = 2; customer = 1; speed = 2; price = 2) |
| Web Hosting Review: |
Backups not so good, data loss can result. Cancel 30 to 60 days in advance.
Unlike other resellers, vortech will not cancel an account on request. They will charge for an extra month, pointing to obscure 'rules'. Be forewarned of this expensive gotcha. |
| Review Period: |
January, 2003 - December, 2004
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Reviewed by Andy IP 203.122.61.30 on June 15, 2004
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| Rating: |
1 (uptime = 1; tech = 0; customer = 2; speed = 1; price = 1) |
| Pros: |
Low prices. |
| Cons: |
Poor support, bad uptime and slow servers. They use cogent as one of their main backbones. Their support is rude and unprofessional. Frequent outages |
Review Vortech Inc.
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