Web.com Reviews

Web.com
347 reviews of Web.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Worst Site Ever Made
Literally useless. Please do not use this site, I tried using it for one day and even through 1 day i could tell it was a complete waste of money as it hardly worked, looked like trash and had horrible customer service.

Services Period: Active customer at the time of review. Customer since July, 2017

why would anyone let this company host their website?
Web.com is so frustrating. Trying to change a billing card or delete a assigned card seems impossible. Constant spamming with offers to grow your business. I just want to get things done. Spent the last day trying to replace a debit card with a replacemen

Services Period: Active customer at the time of review. Customer since January, 2001

SMALL BIZ REVIEW
While my company is now basically closed, this web group was great to work with.

Services Period: Past customer during September, 2006 - January, 2017

They Rip You Off!!!
They took $92.00 from my account. Only transaction I approved was the first one for $6.99
Customer Service woman was rude never let me say anything and when she said I can explain my side she hung up on me!!!!


Services Period: Past customer during July, 2017 - July, 2017

Waste of time and money
Tried 2 different products (web hosting and Ignite) both were failures.
Big promises no results. A lot of frustration and waste of time and money.


Services Period: Past customer during April, 2016 - April, 2017

Worst "Investment" for a new business
I asked them to make changes and was told "you don't need that" when I was trying to comply with state requirements. The payments were screwed up, after I left I was told my CC was removed from the account, I've been charged random $$ twice since.

Services Period: Past customer during May, 2016 - April, 2017

UNPROFFESIONAL
MY WEBSITE WAS TAKEN DOWN AND DESTROYED WITHOUT MY PERMISSION FOR NO REASON. I WAS TOLD IT WAS A MISTAKE WHEN THEY MIGRATED TO A NEW SYSTEM. BULL! THEY CAN'T RESTORE IT SO I HAVE TO REBUILD THE ENTIRE SITE. HOW CAN ANY BUSINESS BE SO INCOMPETENT!

Services Period: Active customer at the time of review. Customer since October, 2016

ONCE OKAY, NOW REALLY BAD!!
Website construction two years ago was OK. But just recently started the ignite and online advertising as well as changes on my site. Big mistake. They advertised in the Philippines and screwed up my site something terrible.

Services Period: Active customer at the time of review. Customer since September, 2015

Horrible!
Do no use. I signed up and somehow they started charging me $30 a month when I know that is not anywhere near the initial price I was given. They CONSTANTLY call you to upgrade your "service" and harrass you. It is impossible to cancel I am still trying!

Services Period: Active customer at the time of review. Customer since August, 2014

Ripped me off - BIG SCAM - NO CUSTOMER SERVICE
Renewed my domain but this time charged me twice - same invoice # but two transactions.
Tickets closed without resolve.
Notes deleted when calling back to chase refund having being told it would take 5 days.
Big SCAM now - Hope I can move without hassl


Services Period: Active customer at the time of review. Customer since February, 2017

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  • Reliability/Uptime
  • Technical Support
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  • Server & Network Speed
  • Price & Value for Money

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