| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 3.00 | 3.00 | 3.00 | 1.36 | | Technical Support | 0.00 | 0.00 | 0.00 | 0.18 | | Customer Service & Billing | 0.00 | 0.00 | 0.00 | 0.82 | | Server & Network Speed | 2.00 | 2.00 | 2.00 | 1.00 | | Price & Value for Money | 2.00 | 2.00 | 2.00 | 0.64 | | Overall Average | 1.40 | 1.40 | 1.40 | 0.80 |
 Reviewed by Bob Fenton IP 217.144.152.137 on February 9, 2010
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| Rating: |
1.4 (uptime = 3; tech = 0; customer = 0; speed = 2; price = 2) |
| Web Hosting Review: |
Our Web Fusion VPS went offline last week. At the time of writing (7 days later) it is still offline.
We have used Web Fusion for the past couple of years and this was the first major problem we have encountered. My experience has shown up some major |
| Review Period: |
March, 2007 - February, 2010
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 Reviewed by TheAuthor (www.niftyprograms.com), IP 80.0.42.155 on June 23, 2008
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| Rating: |
2 (uptime = 4; tech = 0; customer = 2; speed = 4; price = 0) |
| Web Hosting Review: |
Don't just take my word for how appalling WebFusion's technical support are. Read it for yourself. I've put the entire two months of ineptitude on my website at www.niftyprograms.com |
| Review Period: |
April, 2008 - June, 2008
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Reviewed by T S NEagle IP 86.133.233.129 on December 10, 2007
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
Totally disgraceful in all respects. Should not be allowed to continue trading. Appaling cust. service. Appalling tech support. Reponse times 2 weeks plus. Terrible. Stay well, well away from this company. |
| Review Period: |
July, 2006 - November, 2007
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Reviewed by Shawn IP 78.86.4.119 on September 6, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
No customer service!! If you want anything be prepared to wait on the phone for a long time. Don't bother sending them emails, they wont respond!!
Aviod at all costs!!! The worst provider I have ever encountered!!! |
| Review Period: |
June, 2007 - September, 2007
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Reviewed by Ken IP 81.155.238.4 on January 17, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I got sick to death of the servers constantly going down. I didn't realise just how slow their shared servers were until I went to a new company. Customer Service was absolutely dire and the fees extortianate. |
| Review Period: |
November, 2003 - May, 2006
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Reviewed by Damien H IP 82.20.43.34 on November 15, 2006
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| Rating: |
0.4 (uptime = 0; tech = 1; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
Wish I had read other reviews before joining Webfusion/Pipex. They are rubbish. Bad FTP connections and major problems logging into web account. Stay well away from these people. |
| Review Period: |
October, 2006 - November, 2006
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Reviewed by Paul A Fishlock IP 83.217.164.234 on June 3, 2006
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Started as GXN, taken over by Webfusion, taken over by Pipex. Linked to 123-reg. Downward slide since. Don't touch Cherry Server. Do not understand joined up management or customer services. Dire. |
| Review Period: |
January, 2001 - June, 2006
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Reviewed by John H IP 62.254.64.12 on May 18, 2006
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| Rating: |
0.8 (uptime = 3; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
I signed up for Webfusions free one month trial Reseller account nearly a month ago.
I decided to cancel as I had a better deal with HeartInternet.co.uk, but they billed be almost a week early and then said they would not refund it. Lousy attitude! |
| Review Period: |
April, 2005 - May, 2005
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Reviewed by Richard IP 81.158.132.218 on December 22, 2005
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| Rating: |
1.6 (uptime = 2; tech = 1; customer = 3; speed = 1; price = 1) |
| Web Hosting Review: |
HOpeless on the sepcifics of problems and not address consistent windows server errors |
| Review Period: |
June, 2005 - December, 2005
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Reviewed by James IP 59.167.90.246 on December 2, 2005
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 2; speed = 0; price = 1) |
| Web Hosting Review: |
Appalling support staff. Started selling VPS but know nothing about them and have to call their German Datacentre but never get back to you. My VPS has now been down for 2 days and they can't tell me when it will be fixed and don't seem to care. |
| Review Period: |
November, 2005 - December, 2005
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Review WebFusion
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