| Reliability/Uptime | 3.76 | | Technical Support | 3.72 | | Customer Service & Billing | 3.77 | | Server & Network Speed | 3.79 | | Price & Value for Money | 3.80 | | Overall Average | 3.77 |
 Reviewed by Dilara Koseoglu IP 81.214.10.88 on July 6, 2004
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| Rating: |
3.4 (uptime = 4; tech = 3; customer = 4; speed = 3; price = 3) |
| Pros: |
robust system |
| Cons: |
when maintenance is performed on national holidays, international members should also be taken into account. |
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Reviewed by Keith Lane IP 211.28.232.41 on June 29, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
completely transparent hosting - whole process goes without hassle |
| Cons: |
N/A |
 Reviewed by steve silver IP 24.214.67.201 on June 28, 2004
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| Rating: |
0.8 (uptime = 1; tech = 0; customer = 0; speed = 2; price = 1) |
| Pros: |
free fist year |
| Cons: |
TERRIBLE support |
| Company Response: | This client had an issue with logging after changing their domain name (stats are still available via the previous URL for the previous domain name, but do not show under the new domain name's statistics). All responses to this clients issues were within 12 hours and I'm not entirely sure why they were so upset, they host multiple domains with us currently. |
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Reviewed by Keith Halstead IP 64.12.117.17 on June 24, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
I have two websites with them and have found their technical support very helpful when needed due to my lack of knowledge. |
| Cons: |
N/A |
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Reviewed by John Clark IP 203.20.58.1 on June 16, 2004
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| Rating: |
3.4 (uptime = 3; tech = 3; customer = 4; speed = 3; price = 4) |
| Pros: |
great friendly prompt service. A very good service for the money |
| Cons: |
some technichal restrictions eg no email catchall accounts and limited to only 1 mysql database |
| Company Response: | We do actually have a catchall email address, just name an email account 'catchall' and it will automatically catch any email that is not directed to another specific email address for that domain. |
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Reviewed by Mike Clark IP 216.177.240.85 on June 12, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Great service; decent site administration tool; good value for money |
| Cons: |
SQL Server price OK, but would be nice to be able to pay monthly. |
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Reviewed by Jeff IP 24.199.194.181 on June 7, 2004
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| Rating: |
2 (uptime = 0; tech = 3; customer = 3; speed = 3; price = 1) |
| Pros: |
besides email...all ok |
| Cons: |
the server is down almost every day. We can not access our email almost everyday at some point. |
| Company Response: | We have replaced our WebMail with a new webmail server and two webmail clients, one specifically redeveloped for our servers, stability of webmail has been far better (Regular POP and SMTP has always been very stable with no issues). |
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Reviewed by Min Min IP 64.231.143.147 on May 25, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Stable server doesn't need support but support is super when need;their IQ must be above average;price is your choice;intelligence is mine. |
| Cons: |
No phone support. (Well, no excessive expect for perfection) |
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Reviewed by Sater IP 65.212.44.146 on May 6, 2004
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Pros: |
N/A |
| Cons: |
Expensive SQL Server |
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Reviewed by Pushapwant Sandhu IP 203.26.24.212 on May 1, 2004
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| Rating: |
3.6 (uptime = 4; tech = 3; customer = 4; speed = 3; price = 4) |
| Pros: |
Excellent value for money for small business. All the functionalities you want are available and you get first year free to test out your website. |
| Cons: |
N/A |
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