Explanations

HostSearch Standard
With HostSearch Standard system, the users rate web hosting companies based on five important factors, Reliability/Uptime, Technical Support, Customer Service & Billing, Server & Network Speed, and Price & Value for money. These are factors that we obtained from our online users survey. They are the factors that most users considered important. Since the reviewers are using the same criteria, we can be certain that the scores were given based on the same standard and they can be used by our users to evaluate the web hosts.

Review Quality
Even though we develop a system to protect invalid reviews, it's possible that the reviews could be submitted by fake reviewers who want to increase or decrease the overall score of a specific web hosting company. HostSearch asks the question "Was this review trustable and helpful?" to visitors. The answers "Yes" and "No" from this question were calculated by our system and presented as the percentage of the review quality. The higher percentage, the more reliability of the reviews.

Open Review Method
Before the adoption of HostSearch Standard, we had a review section opened for visitors to write the review and to give the rating in 10/10 scale. There's no restriction on the topics that users should talk about in the reivews. Although the reviews were variety, there were no common rules for users to evaluate the quality of the hosts