Cloud IaaS and managed hosting provider SingleHop
has upgraded its proprietary LEAP Client Portal by adding multi-factor authentication. The move adds greater security to the portal which now requires a “real-time generated token code” (which updates every minute) alongside a customer’s login details.
Located in Chicago, Illinois and with servers in the United States and Europe, SingleHop has a global customer base of SMEs and providers. The company caters to over 4,000 customers worldwide. Its move to multi-factor authentication was driven by “Ideas.SingleHop.com” – an interface where customers can leave and discuss ideas for the company’s services. Multi-factor authentication was the most popular suggestion on the sub-domain and it took only three months to implement.
“Security professionals have long been aware that simple password-based security can be defeated easily in a number of ways. From sophisticated, algorithmic password creating to simple social engineering, itswell known that passwords are only as good as the user makes them,” explained SingleHop’s Vice President of Engineering, Ricardo Talavera Jr. “The solution to this is multi-factor authentication, which requires something you know and something you have. We are offering this feature for free to all our clients as another way to give customers greater confidence to conduct business online.”
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