Addr.com Web Hosting Reviews

Addr.com Web Hosting
9 reviews of Addr.com Web Hosting
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

helleborine

Their security is terrible; my site was thoroughly hacked. They would not
(1) restore my content from backup
(2) delete the hacker's files
(3) refund me the unused hosting fees


Services Period: Past customer during January, 2007 - March, 2011

Bill

We closed our account in 2002. Starting in Aug 2007 we have received harassing emails saying we owe ADDR since 2003 about $400 even though they admit we have not accessed the account since June 2002. Clearly their billing system is running amuck.

Services Period: Past customer during April, 2000 - March, 2002

Kathy Johnson

I closed my acct in 2003 due to poor service, and now, in 2007 they send me an email saying I owe over $400??? They have no idea what they are doing, and practice deceptive billing.

Services Period: Past customer during November, 2002 - October, 2003

Chris

Technically, the service was ok. Administratively, this company is horrible. Unfair and deceptive billing practices... Buyer beware!

Services Period: Past customer during December, 2000 - April, 2007

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fairly ok support, uptime, easy setup

Company Response: Messed up billing.

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easy setup.

Company Response: terrible customer service. never got answers to my questions. never answer their phone

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great value for $$, very easy to set up, nice conrol panel

Company Response: bad tech support, takes forever to answer email and no phone support Since May 01 site up & down

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Great packages, great value for money, exellent uptime, did extra tweaking for my account on request

Company Response: Slow e-mail tech response, you should ring if there is a major problem.

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Inexpensive, good features, fairly reliable.

Company Response: Terrible customer service; never even replied to my cancellation notice.

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