6 reviews of eHostDepot.COM
I used ehostdepot/Cowena for several years. My web site quit working and they did not respond to tickets, emails, or phone calls. As far as I could tell, they had shut down. I lost the last 4 months of my subscription and had to switch.
Services Period: Past customer during January, 2003 - August, 2006
the service and support is the worst I had, they don't answer phone call, thier stupid ticket system is there, but they never reply, they try to get your money at all cost. I cancelled my service and they still want to charge me a year later. AVOID it
Services Period: Past customer during June, 2004 - June, 2005
Nobody has a clue at eHostdepot, Cowena or the several subsidiaries. Who changes netblocks without informing their customers? Why no even a courtesy email? Because THEY DO NOT CARE! No support, at all. AVOID AT ALL COSTS if you can't afford downtime or BS
Services Period: Past customer during January, 2005 - January, 2007
It is terrible and I`m planning to change if things dont improve
Services Period: Past customer during February, 2002 - November, 2005
Support goes missing for weeks at a time, often farmed out to 3rd parties. Very difficult to resolve even smallest issues, as emails to support, info, billing, sales and even via the helpdesk go unanswered.
Services Period: Past customer during January, 2004 - January, 2006
In our time with EHost, I had three incidents. Forget about their "trouble ticket" system - they never reply or follow up. IF you can get them on the phone, they'll get something done. Had to rebuild complete site after they moved servers on us :(
Services Period: Past customer during December, 2004 - June, 2005
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
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