IntenseHost.com LLC. Reviews

IntenseHost.com LLC.
10 reviews of IntenseHost.com LLC.
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Provide good customer service
He provide good service

Services Period: Active customer at the time of review. Customer since January, 2021

Stay FAR away from this company
Just as the other reviews state, don't waste your time. Their support is useless, you wait hours for a response with "24/7 support". Server goes down multiple times each day, and takes hours before it ever gets back online.

Services Period: Active customer at the time of review. Customer since April, 2021

IntenseHost is a scam company, don't waste your time
Stay FAR AWAY from this company. They're unprofessional, ignore their customers after you've paid them. There are too many other options where you will get actual support. I paid for an instant setup dedicated server, and yet 3 hours after paying I still dont have the service. Thank God I paid thru PayPal.

Services Period: Active customer at the time of review. Customer since March, 2021

Do not buy here.
When I didn't know alot about RDP hostings, I bought a RDP at IntenseHost.com, because some people told me it was a good hosting. So the first month there were barely any problems. The RDP was crashing sometimes but that was because one of my own progams I think so. So then I had to pay invoice with using Bitcoin. So there are some giftcard sites around here like igiftcards.de and cryptovoucher.io where you can buy Crypto/Bitcoin vouchers so I did. I sent the money to the addy provided but later they said they don't accept giftcard vouchers money so they got the money and I lost the money but I actually didn't care about that. Then I paid with Coinbase, well one of my friends did, we had to pay alot of fee ($20 fee) and it took Coinbase a while to accept it. So at Intensehost the RDP will get terminated if you didn't pay after 3 days you get the invoice and ur RDP getting suspended. We did, I made a ticket and sadly it took them like 6 days to reply so that RDP got suspended with almost all of my stuff. Anyway, I got the RDP back after they took so many days to reply to me and after a month I had to pay invoice again. This time I paid with Bitcoin, paid it at the day my RDP got suspended but again it took Coinbase alot of days to confirm. But at the time I paid it, which was litteraly like 2 hours after my RDP got suspended, I opened a ticket saying that I paid it with the transaction link. And now they keep saying, even after I sent a screenshot of the payment, that they did not receive it and that they "wish me luck" with opening a scam report. No support or whatsoever. Do not buy here folks, the livechat-team is very great and helpful but their billing and support team is terrible.

Services Period: Past customer during February, 2021 - April, 2021

Worst Host !
It's worst hosting and their support services is very rude and immature. Very non proportional behavior also the service is very poor. I will not recommend.

Services Period: Active customer at the time of review. Customer since April, 2021

Extremely slow & not responding VPS.
I really regret buying a VPS from here, i thought the performance was gonna be suprisingly fast. Turns out, no it's not. The VPS was so extremely slow, and it's absolutely not stable. Always keep on getting low memory errors, even though I only ran one browser. Smh.

Services Period: Active customer at the time of review. Customer since December, 2020

So bad
Worst RDP i've been using so far, paying almost $60 for a service that worked 1 time out of 4, with a bad bandwidth and an unbearable slowness, all of that while also having only problems setting it up and an incompetent technical support.. three days after buying their service, i asked for a refund and they only refunded me half of the price, that's a joke and what i call a scam.

Services Period: Active customer at the time of review. Customer since December, 2020

Excellent support, very reliable, loads of features.

Company Response: None.

Speed and support are very well since one year.

Company Response: Nothing for now.

Great support and great price for the "free" additional services offered

Company Response: Website discription of "free" additonal services offered a little weak.

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