125 reviews of iPowerWeb
They are decent in cost and hosting until you have a problem, and you will, and then you will tear your hair out in frustrating call after call to unreliable tech support. I am switching companies after 4 years.
Services Period: Past customer during January, 2003 - October, 2007
Tese folks are having significant growing pains. No email for 3 weeks. Stayed on hold 4 or 5 times in excess of an hour. Techs pass the buck- blaming the problem on others. If you need help from them, forget it!!!
Services Period: Past customer during March, 2001 - September, 2007
Just trying to renew a domain name right now ... been on hold for 2 hours and 3 minutes ... thought maybe I'd leave a review on them for the wait! As the company grows, their customer service just can't handle the influx. Things are breaking down.
Services Period: Past customer during February, 2005 - August, 2007
I have had the WORST experience with this hosting and may sue them as a result. they screwed up my DNS, it has been a full week and they still have not fixed it. I have lost over $2K in revenue as a result and they continue to say.... please allow 12 ho
Services Period: Past customer during June, 2007 - August, 2007
With them for 6+ years. Last year I moved servers to get new features and higher quotas. 1 yr later they have taken away disk quota and are telling me to move again, or pay them to move me. + major down-time lately. Straw broke camels back. Good-bye iPowe
Services Period: Past customer during January, 2001 - July, 2007
Had too many email rejections. Tech support is of minimal ability. Last time they told me to configure email with my isp's info instead of theirs. What a copout!
Services Period: Active customer at the time of review. Customer since July, 2007
horrible untrained support, max number of files 50,000 so you can use maybe 2% of the offered space unless your average file size is like 6MB - rediculous, max file upload size is 2MB, server downtimes, loss of data, files, and email accounts...
Services Period: Past customer during June, 1999 - May, 2007
- They block us on CBL, I now have to change DOMAIN NAMES!
- After paying, my card co. asks me to change cards, said I just dealt w/ a company known for fraudulent deals.
- ZERO SUPPORT. Try calling. Now.
Services Period: Past customer during April, 2001 - May, 2007
They cut off my service before the end of my contract because I asked to have my web hosting transferred to another company.
Services Period: Past customer during May, 2003 - May, 2007
No reliability. E-mail is down, hosting is down, no tech support for 6 days even as I type this review.
We are leaving iPower, lesson learned.
Services Period: Past customer during November, 2005 - April, 2007
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
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