125 reviews of iPowerWeb
255 characters isn't enough space. My email has gone down for 2-3 weeks every June/July for the last 2 years and they never know what is the problem. Once fixed all email from that time is lost. I've waited 6 hours for a customer service rep before final
Services Period: Past customer during June, 2003 - April, 2008
Except for the glitches when they moved, I've had no problems with them for 5+ years. When I did need help, it took a little while, but I was able to get it figured out. I've measured service outages with software, and it has been almost non-existent.
Services Period: Past customer during March, 2003 - April, 2008
I've been with iPower several years as a reseller and have several websites established. Since moving to the new platform, I am having way too much difficulty editing my sites. The technical support is atrocious. The chat people have hung up on me. When i
Services Period: Past customer during June, 2004 - March, 2008
Customer service is absolutely ABYSSMAL! Live Chat is even terrible. You commonly login and see "you are number 53 in the queue". Calling on the phone will take your ENTIRE evening. COMPLETELY useless. Stay away. Stay FAR away.
Services Period: Past customer during February, 2004 - February, 2008
I have been a customer since 2005. They have been OK until the recent transition to their new platform. My website now operates at 72rpm. Emails bounce. Their tech support is useless. I need a new host.
Services Period: Past customer during February, 2005 - February, 2008
This is one of the worst email/web hostuing comapnies in the world. You don't believe me. Beofre giving them your hard earned money, call their tech support number and see what it feels like to be on hold for 45 minutes. ABSOLUTE GARBAGE. They suck!
Services Period: Past customer during January, 2006 - February, 2008
I've had ipower for over 2 years and they've consistently been awful. Only laziness explains why I am still with them. They constantly screw up my email and their customer service is the absolute worst.
Services Period: Past customer during September, 2005 - January, 2008
I hadn't had too much trouble with iPower until recently. They were transferring my sites to their new server and "lost" half of my pages. I was on the phone with tech support for over 3 hours and nobody knew what they were doing. I eventually had to give
Services Period: Past customer during January, 2006 - January, 2008
I moved my servers to a smaller dedicated server company, Hosted DB (www.hosteddb.com) , the support is top notch and the security is the best out there. Never looking back.
Services Period: Past customer during August, 2003 - June, 2004
I have experienced hell before i die! after 4 yrs of being with these guys.... I was waiting for tech support to pick up the phone for 4.5 hours on sunday...i'm still waiting. Supervisors are rude and worthless.
Services Period: Past customer during February, 2002 - January, 2008
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
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