NetVigour Reviews

NetVigour
4 reviews of NetVigour
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Atc

Avoid- long read
I manage 7 smb's in my area that use hosted exchange services through Netvigour, which I unfortunately recommended.  My first sign-ups and migrations started in 2014. The Dec2020 system crash, 2 week ongoing outage, complete total data loss from Dec13 and prior, offline systems, DNS failure, and crypto breach was the last straw. 

History: From day one, minute one with the very first customer sign up there has been near constant issues including mailbox errors, unnecessary NDR'S, constant blacklisting, db corruption, spoofs, hacks, security failures, routing failures, control panel failure, data loss, constant extended outages and more month after month year after year for all my companies, all the same issues across the board.  Its never isolated to any one client account.

Support is a joke and accounting dept I'm convinced doesn't even exist.  CEO might as well lie for a living about status, uptime, licensing, products and everything else under the sun. It has been a full time job keeping my clients email service operational over the years.   Netvigour is on the cuff of being a in a class action law suite at this point and I honestly do not know how they are still in business.  The big 2020 crash was the final straw.  Years of critial customer data was found to be corrupted and gone forever overnight on Dec 14th.  Exchange services failed, outlook connections cut, owa as a workaround is not stable or functional and support team all but dissappeard during the continued outage.  I've worked tirelessly these past 2 weeks to migrate 130 users across 6 local companies that I support to get as far away from these clowns at Netvigour.  I have now lost a few customers in the process since I recommended netvigour to begin with and cost associated to emergency migrate exchange providers has pushed them over the edge.  9+ days of ongoing email outage days before Christmas will do that. I am truly embarrassed for Andrew and his team of novices holding compa


Services Period: Active customer at the time of review. Customer since January, 2014

Mike M

Holding us hostage. Will have to file lawsuit and injunction
Long time customer (13+ yrs) Support went downhill during 2018. no response from owner.
He misses scheduled meetings and does not return calls. Trying to switch over to Office 365 but they do not respond to us, the new provider, or legal threats.


Services Period: Active customer at the time of review. Customer since May, 2006

Garry Masters

All good- hosted Exchange has been reliabl, cost effective & great support
I needed to move off dedicated Exchange 2003 server. Considered MS365 Services but NetVigour offered similar service on a local basis with great local support- kicker for me was they had server/AD help and upgraded my old Domain as part of the project.

Services Period: Active customer at the time of review. Customer since December, 2011

Dean Moses

Signed up 5 days ago. Initial support positive. But today the service AND their corporate website have been down for more than 11 hours. I tried to call them and get a recorded"At the customer's request, this number has been temporarily disconnected."

Services Period: Active customer at the time of review. Customer since May, 2006

    Review NetVigour

    Your name

    Your email

    Hide from public

    Rating

    • Reliability/Uptime
    • Technical Support
    • Customer Service & Billing
    • Server & Network Speed
    • Price & Value for Money

    Title of your review

    (100 characters max. Remain: 100)

    Your review of NetVigour

    (2000 characters max. Remain: 2000)

    Your domain hosted with NetVigour

    Hide from public
    Current customer since
    Past customer form
    to:
    I would like to receive newsletter from HostSearch.

    Enter the text from the image below:

    Disclaimer: You must be a current or past customer of web host that you're reviewing. HostSearch reserves the right to accept or reject any reviews.

    Top 3 Hosts From Our Search

    1Steadfast Networks
    2OVHcloud
    3R Web Hosting