Verio Reviews

Verio
65 reviews of Verio
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Out of Control
I have been with Best, Then Verio for about 15 years. But they have recently gotten really bad. Support takes many hours for either Chat or Phone and I do not get anything resolved after communicating with them....it seems that they just want to blame..

Services Period: Active customer at the time of review. Customer since June, 2001

Absolutely terrible nowadays
We have been customer with Verio (before called TabNet) since 1997.
We have seen many changes, take-overs and server migrations.
The last server migration was an absolute disaster. No technical support at all. Lake many said already: stay away from Veri


Services Period: Past customer during January, 2001 - December, 2016

Awful Service - Horrible Support
Verio tried migrating my VPS to a new platform and instead took down my business website for 48 hours. Completely unreliable, and awful tech support. Stay away from Verio!

Services Period: Active customer at the time of review. Customer since August, 2009

WORST COMPANY EVER!
We had been with verio since the mid 90's. A few glitches here and there but no real problems. Then another company took over and....well

Website went down, and only solution was to move to another ISP which took a week.



Services Period: Past customer during January, 2001 - December, 2016

Most Frustrating Experience Ever
Was forced to transfer my domain because after 4 hours on hold and 4 different support contacts in other countries they could not resolve my issue.

Services Period: Past customer during September, 2006 - April, 2016

Don't use Verio!
I've never experienced worse customer service; they even deleted one of the domains we had registered with them! You're better off running your website from your own computer than using this company.

Services Period: Past customer during January, 2013 - January, 2016

Phone Support Is THE WORST
If you enjoy troubleshooting technical web support problems with a person who speaks broken English have at it. If you want a quick solution to a problem on your site AVOID THIS HOST. I have had run ins with Verio many times and they are all negative.

Services Period: Active customer at the time of review. Customer since October, 2015

You've been warned
I have been with Verio over 12 years now. They used to be good but since moving their support overseas, now, you can't understand the CSR's and they have no clue what they're doing. They're customer service is now horrific! That's an understatement.

Services Period: Past customer during March, 2002 - October, 2015

Dumped Verio after +10 years
I've hosted several sites with Verio over 10 years, and finally got totally fed up with billing errors and poor customer service. Have switched to another company and much happier, but they even made the switch painful and error filled. Avoid Verio.

Services Period: Past customer during January, 2004 - April, 2015

once prime ...now the bottom of the pack
Been with Verio for many years. About nine month they started to fail.
Down often, terrible support, 12 h to check a dead server ... after 5 hours up time it dies again. Avoid like the plague.


Services Period: Active customer at the time of review. Customer since January, 2003

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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