Verio Reviews

Verio
65 reviews of Verio
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Ron Harris

Verio is the worst hosting in the WORLD!
Incompetent does not come close to describing the inept technical support of these guys. Servers go down and are down for days. The first level tech support is skilled in answering the phone and sticking to script - that's it. No answers as to status, issue, nothing. I have 10 clients whose sites have been down for days and the best they can tell me is they don't know what's wrong and they don't know when it'll be fixed. They can tell me that, but if I tell that to my customers I'm out of business. STAY FAR FAR AWAY FROM THESE GUYS. THEY SUCK.

Services Period: Active customer at the time of review. Customer since January, 2015

Bahman Yazdanfar

An idiot can run a company better than those who run Verio!
I requested Verio for a refund since they cannot fix the problem, they cancelled my account in less than 24 hours, without notice, stating that I should chase IX Webhosting. It has been 1 month that we are without our websites after the migration started

Services Period: Active customer at the time of review. Customer since July, 2018

Robert

Incompetent. How do they stay in business?
1/5 is too high a score, but it's the closest to 0/5 I can get for this review. None of the support staff, who are all in the Philippines, has the slightest computer literacy.

Services Period: Active customer at the time of review. Customer since August, 2001

Michelle Preston

Verio "support" is just fake promises and no action
In January I transfered my domain to Verio. On February 1 they put my domain on "client hold". I have not been able to access my email since, probably pissing off/losing many of my clients. I call/chat everyday and get nothing but fake promises.

Services Period: Active customer at the time of review. Customer since January, 2010

Rel Eisner

Run while you can!!!
I have been with Verio (formerly Appolohosting) for >10 years. they shift from great to garbage in a short time.
the incident that made me leave is an "automated" note on upcoming charges for a service i never used, never asked for. run away!!!

Services Period: Active customer at the time of review. Customer since September, 2017

CHRIS HERNIMAN

ITS AS BAD AS DEALING WITH A UK GOVERNMENT DEPT
I am amazed that an American company can get away with being so bad.
I have sent an enqury about OWNERSHIP VERIFICATION, & my .net site closed, no reason given
I sent an "E" no answer made phone calls and a blase it will take up to 48 hours to get to th

Services Period: Active customer at the time of review. Customer since August, 2006

steve

SO happy to be off of Verio hosting!!
As with many other reviewers, I had been with Verio for a long time, since 2001. Initially it was a great company. Steadily got worse. The final migration to new servers last years was horrible. Downtime, followed by crippled services. Relieved to leave!

Services Period: Past customer during January, 2001 - June, 2017

Alastair Gordon

NVER, NEVER use Verio for webhosting
I have been with Verio since 1997 and am being treated like dirt during this migration disaster. My websites have been dead for a week, and I get ZERO response from Verio. Customer support reps are useless and will tell any lie to get you off the phone.

Services Period: Active customer at the time of review. Customer since September, 2001

Scott

Forced move to new pop3 servers
Non stop problems, Support keeps promising they will fix it, but nothing happens. Our email address got turned into the @servername.com.
Billing suddenly turned off the credit card and started telling us we haven't paid our bill.



Services Period: Active customer at the time of review. Customer since January, 2006

Tim Ford

If You're Thinking About Hosting with Verio...Think Again
Before you decide to host your website with Verio, please take a few minutes to read the overwhelming complaints about Verio online. I was a Verio customer for over a decade and was forced to move to another host. They refuse to close my account or refund

Services Period: Past customer during June, 2002 - November, 2016

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