Web Hosting Interview - HostPapa April 2011

Web Hosting Interview - HostPapa April 2011

Carrie Radske, Affiliate Manager at HostPapa

HostSearch interviewed Carrie Radske, Affiliate Manager at HostPapa, one of the first web hosting companies to make a public commitment to going green.

  • HOSTSEARCH: Hello Carrie... First of all, thank you very much for being with us today. Can you please briefly introduce yourself and your role within the company?
    CARRIE RADSKE: I'm glad to be here! I'm the Affiliate Manager at HostPapa Green Web Hosting. Our affiliates are an extremely important part of our business. My job is to work closely with all of our affiliates, answering any questions that arise and ensuring they have everything they need to generate traffic, increase revenue and be successful.
  • HOSTSEARCH: Could you tell our visitors about your company, your products and services?
    CARRIE RADSKE: HostPapa, based just outside Toronto, Ontario, Canada, is an experienced green web hosting company. We currently offer one affordable, feature-rich eco-friendly shared web hosting package, ideal for individuals and small to medium-sized businesses looking for web hosting they can rely on.  The other unique thing about HostPapa is we work in a number of different countries and offer support currently in three languages including English, French and Spanish.  We will be adding more languages in the future.  Also, we are launching a number of other initiatives soon such as venturing into reseller web hosting, VPS and more! Stay tuned as it is quite exciting times here at HostPapa.
  • HOSTSEARCH: From your web site, you have been described about green technology. Can you tell us how HostPapa has gone green?
    CARRIE RADSKE: HostPapa was one of the first web hosting companies to make a public commitment to going green, and we stand by our pledge since we launched in 2006. We are very proud to have been one of the innovators in this area and are happy to see other web hosting companies make the commitment to going green.  All of our operations - from our data centers, web servers to our office space, computers and electronics - are powered by 100% green renewable energy.

    Our power consumption is from 100% Green energy sources such as wind and solar and we accomplish this goal by purchasing energy certificates that match our entire power consumption from our operations and data center from certified green power providers. After a strict energy audit, HostPapa purchases these "energy tags" to ensure an equivalent amount of green energy is supplied into the power grid, offseting our energy consumption from traditional sources. In this way, we have taken the step to reduce our carbon footprint and support the research and development of wind and solar-power energy providers.

    We also choose to run customer promotions in the eco-friendly area, for example our recent Earth Day 2011 promotion, we have committed through our partner LoveTrees to donate trees for children  in Africa, Haiti and North America to plant on Earth Day (April 22, 2011) Our goal is to plant 10,000 trees this year!  These kinds of promotions align with our green philosophy. You can learn more about this promotion by checking out our Partners page on our website.
  • HOSTSEARCH: Can you give us an idea about the operations at HostPapa green hosting and equipments?
    CARRIE RADSKE: We have our own North American based call centers that support our ever growing client base in three languages including English, French and Spanish. Our entire web-hosting infrastructure leading edge and all of our equipment is powered by Hewlett Packard Intel based servers and a fully featured Cisco-powered network.  We have a multi location infrastructure utilizing the redundancy of various tier one data centers.
  • HOSTSEARCH: Where are your data centers located?
    CARRIE RADSKE: Our main data centers are located in Toronto, Ontario, Canada.  The main data center is home to hundreds of telecommunications companies and an ideal central location from which to service our customers. Our data centers are protected by 24/7 physical and electronic monitoring, complete climate and temperature control, uninterruptible power supply, redundant power generation and diesel backup generators.
  • HOSTSEARCH: What makes you different from other web hosting companies?
    CARRIE RADSKE: Plenty! First of all, our commitment to green operations truly sets us apart. As well, we have a strong customer service ethic: support is available around the clock, and we treat every client as a member of the HostPapa family.

    We offer a simple, affordable, one-size-fits-all plan, backed by a 30-day money-back guarantee and a strong uptime guarantee. When you see the price, you'll be surprised at our feature-rich plan, which includes a free domain for life, an online knowledgebase, and a library of training videos, e-commerce capabilities, unlimited disk space and more!

    Instead of taking my word for it, you should really check out our thousands of customer testimonials on Hostpapa's websites where you can find in-depth customer reviews and videos or our ever growing fan base on our facebook page at www.facebook.com/hostpapa.
  • HOSTSEARCH: I am sure many HostSearch visitors are interested in using HostPapa services. Do you have any special offers?
    CARRIE RADSKE: Absolutely! Right now, any new HostPapa customer will receive up to $500 in FREE extras which may include marketing credits from Google Adwords, Facebook and all of our customers receive a free domain name for LIFE.
  • HOSTSEARCH: What is the core benefit of hosting with HostPapa?
    CARRIE RADSKE: I would say it's the confidence our customers have in knowing they have reliable, secure, effective web hosting from a company that takes customer service seriously.
  • HOSTSEARCH: And our final question, any advice to our visitors who are thinking of getting into Green web hosting?
    CARRIE RADSKE: Don't delay! Not only will you be reducing your carbon footprint and helping ensure a sustainable future, but you'll have the added benefit of some of the best affordable web hosting available today!

    Every small action adds up - so even if you start recycling when you never did before or purchase products from eco-friendly companies, that is a good start.  You can also purchase green energy tags to offset your own personal energy consumption you utilize in your home - that would be a great start!
  • HOSTSEARCH: Well, I hope it all goes well for you.
    CARRIE RADSKE: Thank you for this opportunity for this interview with HostSearch. You have a great website and provide an excellent resource for individuals looking for web hosting services.  We look forward to keeping HostSearch updated on our latest developments!

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