December 12, 2009 – (HOSTSEARCH.COM) –
Rackspace Hosting, a web hosting company, yesterday announced that it has restructured its global Rackspace Partner Network to help partner companies grow their business, better serve customers and realize a competitive advantage. The company says that it actively solicited feedback from its partners to make enhancements to the Rackspace Partner Network, which include a new tiered structure, highly competitive financial incentives, greater access to training and marketing resources. It explains that to add more structure and clarity to the program, it created four levels of commitment based on company size and level of sales: Platinum, Gold, Silver and Member. Additionally, it is offering partners aggressive commissions and, at certain partnership levels, will even pay commissions on upgrades and renewals, a significant benefit many competitors fail to match.
The company states that its enhanced partner program includes several features available for partner companies at any level of membership, including:
- Access to a dedicated sales representative
- Sales and technical training
- OnBoarding support
- Access to the Rackspace Partner Network portal with exclusive marketing, sales and industry information as well as networking opportunities with other Rackspace partners
It avers that as companies move along the continuum from Member Partnership to Platinum Partnership, it offers additional benefits including:
- Access to a dedicated channel manager
- Access to the searchable partner database on Rackspace.com as well as the database on the Rackspace Partner Network portal
- An opportunity to participate in partner company and/or Rackspace generated marketing activities
- Inclusion in promotions to Rackspace customer and partner base
- Discounts/commissions on upgrades and renewal contracts
"We regard partners as an extension of the Rackspace family and have updated the Rackspace Partner Network to help ensure they receive the services and support necessary for long-term success," said Robert Fuller, Vice President of Rackspace's Worldwide Channel. "Rackers worked closely with our partners to develop a program that creates the biggest impact and provides the best experience for them, which we believe will in turn impact the broader customer experience."
"Sitecore has built its foundation on providing partners and customers with the best Web CMS platform, so it's a natural extension to partner with Rackspace for its unmatched service and reliable hosting solutions," said Jason Crea, VP, Client and Partner Engagement Sitecore, a new member of the Rackspace Partner Network. "Performance, security, scalability and price are critical elements for our customers in building and hosting websites, blogs, and other Web applications. Based on Rackspace's past successes we anticipate a valued experience for our joint customers."
"Q just entered its second decade of designing, building and enhancing brands online. Rackspace has been with us since the beginning, and we're excited to re-launch our partnership in the program and reaffirm our shared commitment to support," said Sean Breen, Founder and CTO, Q-Industries, a longstanding and valued Rackspace partner. "Rackspace continues to provide the critical infrastructure that both Q and our clients need to maximize ROI and minimize capital expenditures."
