Arvixe Reviews

Arvixe
785 reviews of Arvixe
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

William Donizete

Good hosting
All my needs hosting site I found on Arvixe

Services Period: Active customer at the time of review. Customer since January, 2014

Matt

Irresponsible, sluggish support, no comparisson to other players
Chat support does not work properly - still not after 4 months!
After 4 months we are now on the 3rd server. The last move was unannounced, we could not update our DNS in time so that the site went down. The Arvixe owner blames us for that. Go figure...


Company Response: Hi, we are sorry you had issues accessing chat. We do provide alternative services like phone support and e-mail to reach Arvixe. We always send an e-mail when a server is transferred and keep the old server alive so sites do not go down.

Services Period: Active customer at the time of review. Customer since December, 2013

Ali

DISAPPOINTED
Recently i setup as Hosting Re-seller customer with Arvixe, from the day one i am facing lot of support problems, my site was down more than 36 hours i contact over live chat, phone emails but there was no response. I will not recommend Arvix hosting

Company Response: Hi, We are sorry you had an issues reaching us. We did respond to every ticket sent to us in a timely manner. We also did assist you with your site being down (a DNS issue) that was not caused by Arvixe. Regards.

Services Period: Active customer at the time of review. Customer since February, 2014

Petra

DISAPPOINTED
Arvixe WAS great service 2009-2013, after that it became TERRIBLE experience! My web sites were several times completely deleted and lost forever. MySQL base is constantly bagged and my web sites are down for days. No answer from chat or ticket service!

Company Response: Hi, we are sorry you had issues with Arvixe. We maintain nightly backups of servers so we would restored if requested. We also provide phone support and you can see our responses at support.arvixe.com as we responded quickly to all your requests.

Services Period: Active customer at the time of review. Customer since September, 2009

Bernard

Great Hosting Site!
Based on my experience, Arvixe has done its great performance in terms of technical support, quick response on ticket request, friendly people, and great server performance, and the most cheapest and reliable hosting site ever!

Services Period: Active customer at the time of review. Customer since March, 2014

Olawale Fatunla

Best ASP Host of these times!
I have just recently hosted my sites with you, and I have being so far happy that I did; the hosting plans does not only come with an incredible cool price, but it also comes with more than other hosting site will offer for a higher cost.

Services Period: Active customer at the time of review. Customer since March, 2014

andrew sin

Technical support are clueless
I think Arvixe are technically staffed by a bunch of clueless monkeys.
They took it upon themselves to move my website to sql server 2013, and broke my website. 3 days down time and counting now, and I have zero confidence that they fix any time soon.


Company Response: Hi we are sorry you had issues. Unfortunately your server was scheduled to be upgraded (which we sent e-mails about) and as such has newer technologies on it. Our support team was able to assist you through and got your site up.

Services Period: Active customer at the time of review. Customer since February, 2011

Tyler

Terrible so far
Been on Arvixe for 3 months. We have had literally dozens of outages. About 1/5 times we go to our sites they do not load. Support chat took two hours, useless. It is a very small & light site, and should load quickly. REALLY BAD EXPERIENCE SO FAR.

Company Response: Hi, we are sorry you had issues with our service. Our techs did ask you for more information as no other customer experienced downtime. We have since assisted you, please QA[@]arvixe[.]com know if there is anything else we can do.

Services Period: Active customer at the time of review. Customer since January, 2014

ahmed

is good hosting
i love to host at arvixe and i will host at it for ever

Services Period: Active customer at the time of review. Customer since January, 2013

indra

Arvixe The Best Hosting Service I Ever Had
I am very happy with the services provided by technical support from Arvixe. While I have difficulty in installation problems, they handled it well. Arvixe web hosting is the best I have ever had. I do not regret choosing Arvixe as my choice.

Services Period: Active customer at the time of review. Customer since January, 2014

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